Lead Client Consultant, Consumer Brands – CommBank iQ

Who is Quantium?

Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team with capabilities across product and consulting services, helping businesses unlock value from data and analytics.
CommBank iQ is a joint venture between Commonwealth Bank and Quantium, combining Australia's largest aggregated and de-identified transaction banking dataset with advanced analytics and artificial intelligence. We help businesses understand consumer behaviour, identify market trends, solve commercial challenges and create better, more targeted products and services for Australians.
Our Consumer Brands team partners with leading organisations across retail, FMCG, travel, restaurants and adjacent consumer-facing sectors to turn data into clear, commercial insight.

About the role
As a Lead Consultant in our Consumer Brands team, you will own and grow a high-value portfolio spanning some of Australia's largest consumer and retail organisations, alongside a broader mix of leading consumer brands.
You will be a senior partner to clients, developing a deep understanding of their businesses and helping them use CommBank iQ's data, products and insights to understand consumers, make better commercial decisions and identify opportunities for growth.

This is a role for someone who can independently lead significant client relationships, navigate senior stakeholders, turn complex data and analytics into compelling commercial stories, and take ownership of client outcomes and account growth.

How will you make an impact?

• Client leadership: Own a portfolio of significant Consumer Brands clients, building trusted relationships across insights, marketing, strategy, commercial and senior leadership teams.
• Commercial ownership: Own account health, retention and growth across your portfolio, proactively identifying opportunities to extend relationships and deliver greater value for clients.
• Strategic advisory: Develop a deep understanding of your clients' businesses and industries, connecting CommBank iQ's data and insights to the commercial questions and decisions that matter to them.
• Insight storytelling: Translate complex data and analytics into clear, compelling narratives that explain what's changing, why it matters and what clients should consider doing next.
• Solution development: Identify client needs and opportunities and work closely with analytics, product and delivery teams to shape solutions that deliver against them.
• Value realisation: Ensure clients are getting meaningful value from CommBank iQ's products and solutions, identifying risks to adoption or value early and taking action where required.
• Business development: Lead opportunities within your client portfolio and contribute to broader Consumer Brands growth, from shaping the proposition and pitch through to commercial discussions and implementation.
• Team contribution: Coach and support Senior Client Leads, sharing expertise and helping lift the quality of client thinking, storytelling and execution across the Consumer Brands team.

The strengths you'll bring

• Senior client leadership: Experience independently managing complex senior client or stakeholder relationships and becoming a trusted partner to clients.
• Commercial mindset: Strong commercial judgement and the ability to identify, shape and progress opportunities while maintaining long-term client trust.
• Consumer understanding: Strong knowledge of consumer-facing businesses, ideally gained across retail, FMCG, travel, restaurants or related sectors.
• Insight-led thinking: Strong comfort with data and analytics, with the ability to ask the right questions and turn complex findings into clear commercial implications.
• Storytelling and influence: Excellent written and verbal communication, with the credibility to present and influence at senior levels.
• Ownership: Able to manage a significant portfolio independently, prioritising effectively across client needs, commercial opportunities and delivery commitments.
• Collaboration: Comfortable working across client, analytics, product and delivery teams to get to the right outcome.
• Curiosity and improvement: A practical mindset around improving how work gets done, including using AI and emerging tools to improve productivity and the quality of client outcomes.

You may not tick every box, and that's okay. We're interested in how you think, how you build trusted client relationships, how you translate insight into action and how you create sustainable commercial value.

Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions – but it also means you can think big, outside the box and push your problem-solving skills to the max.

By joining the Quantium team, you’ll get to:

• Forge your path: So many of our team have moved around different teams or offices. You’ll be in the driver’s seat, and we empower you to make your career your own.
• Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners).
• Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.

We’ve got some pretty sweet perks: 

• Flexible work arrangements: Achieve work life balance at your own pace with hybrid and flexible work arrangements.
• Continuous learning: Our vision is empowering analytics talent to thrive. The Analytics Community fosters the development of individuals, thought leadership and technical excellence at Quantium through building strong connections, fostering collaboration, and co-creation of best practice.