Knowledge Management Specialist

Posted 14 Days Ago
Be an Early Applicant
Fayetteville, NC, USA
In-Office
95K-105K
Senior level
Information Technology • Logistics • Professional Services • Transportation • Cybersecurity • Defense
The Role
Lead design, development, and maintenance of knowledge management solutions for JID-TC. Bridge IT administration and curriculum management to secure, store, and integrate courseware and student data. Support continuous learning, user training, change management, and compliance with DoD security standards.
Summary Generated by Built In

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a highly skilled and motivated Knowledge Management Specialist.

Clearance: Active DoD Top Secret Clearance

Work Schedule:

  • Standard Schedule:  Monday - Friday 8:00 AM - 5:00 PM
  • Extended Hours & Weekends:  Schedule may be adjusted to support extended training periods, weekends, and practical exercises

Role Overview

The KMS leads the design, development, and maintenance of comprehensive knowledge management solutions for the JID-TC. This role bridges technical IT administration with curriculum management, ensuring that all organizational know-how, courseware, and student data are securely stored, easily accessible, and effectively integrated into course delivery. The KMS will support continuous learning across the enterprise while strictly adhering to DoD security and compliance standards. 

General Skillset

  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently and manage multiple emerging-mission efforts
  • Proficiency with Microsoft Office and electronic curriculum-development tools
  • Ability to collaborate with military, Government, contractor, acquisition, and technical organizations

Specific Skillset

  • Proven ability in user training, change management, and driving adoption of new collaborative environments 
  • Strong SharePoint Administration skills
  • Microsoft Teams governance proficiency
  • Strong data security, governance, and compliance skills
  • Power BI report creation
  • PnP PowerShell scripting
  • HTML, JavaScript/TypeScript, CSS, and React

Requirements

Education & Certifications

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Education, Instructional Systems Design, or a related field is required (Master's preferred)
  • CompTIA Security+
  • Microsoft Enterprise Administrator Expert certification (MS-102) (SharePoint Administrator Associate acceptable)
  • Microsoft Enterprise Teams Administrator certification (MS-700) 

Experience Requirements

  • 5 years progressive experience in IT administration
  • 3+ years managing Microsoft 365 environments, including SharePoint Online site provisioning, Teams deployment, CUI-compliant configurations, and user onboarding
  • Experience working within DoD IT systems and understanding military security concepts is highly preferred
  • Experience with Microsoft Purview 

Build Your Career With Us. Linchpin Solutions’ professional services organization is committed to delivering qualified candidates who meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel who become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

Career Choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Pay Transparency Statement:

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:

  • Relevant prior work experience
  • Education and certifications
  • Specific skills and competencies
  • Federal Government contract labor categories and wage rates
  • Geographic location

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

Benefits:

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:

  • Health, dental, and vision insurance
  • 401(k) plan with company matching
  • Flexible Spending Accounts (FSA)
  • Company-funded disability and life insurance
  • Paid time off (PTO) and company-paid holidays
  • Employee Assistance Program (EAP)
  • Educational assistance and parental leave

Please note that the specific benefits and compensation details may vary depending on the employee’s position, date of hire, and contract terms.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information unless you are certain the request is coming directly from Linchpin Solutions. Please do not hesitate to contact us at (443) 707-3070 if you suspect any social engineering attacks, such as phishing, spear phishing, baiting, or any other suspicious activity.

Equal Opportunity Employment Statement

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Skills Required

  • Active DoD Top Secret Clearance
  • Bachelor's degree in Information Technology, Computer Science, Engineering, Education, Instructional Systems Design, or related field
  • Master's degree
  • CompTIA Security+
  • Microsoft Enterprise Administrator Expert certification (MS-102) or SharePoint Administrator Associate
  • Microsoft Teams Administrator certification (MS-700)
  • 5 years progressive experience in IT administration
  • 3+ years managing Microsoft 365 environments, including SharePoint Online provisioning, Teams deployment, CUI-compliant configurations, and user onboarding
  • Strong SharePoint administration skills
  • Microsoft Teams governance proficiency
  • Strong data security, governance, and compliance skills
  • Power BI report creation experience
  • PnP PowerShell scripting
  • HTML, JavaScript/TypeScript, CSS, and React
  • Experience with Microsoft Purview
  • Proven ability in user training, change management, and driving adoption of collaborative environments
  • Ability to work independently and manage multiple mission efforts; strong analytical, problem-solving, and communication skills
  • Experience working within DoD IT systems and understanding military security concepts
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The Company
HQ: Aberdeen Proving Ground, MD
Year Founded: 2014

What We Do

Linchpin Solutions Inc. is an SBA 8(a) certified and Service-Disabled Veteran-Owned Small Business (SDVOSB) professional services firm dedicated to providing tactical C5ISR solutions and specialized integrated product support for Federal and Commercial clients.

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