Key Account Officer

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Nigeria
Remote
Entry level
HR Tech • Professional Services • Consulting
The Role
Supports existing and prospective client relationships by communicating with customers, understanding their needs, coordinating internal responses, following up on quotations, proposals, orders, and deliverables, and maintaining accurate account records. Collaborates with project and design teams to ensure timely service delivery, identifies account-growth opportunities, and works to improve customer satisfaction.
Summary Generated by Built In
Role Summary:

Key Account Associate will be supporting client relationships, coordinating customer requests, and ensuring projects and services are delivered in line with client expectations.

Key Responsibilities
1. Maintain regular communication with existing and prospective clients.
2. Understand client needs and coordinate internal responses.
3. Follow up on quotations, proposals, orders, and project deliverables.
4. Work with the project and design teams to ensure timely delivery.
5.Maintain accurate client records and update account information.
6. Identify opportunities to grow existing client accounts and improve customer satisfaction.

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The Company
HQ: Lagos
750 Employees
Year Founded: 2009

What We Do

Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.

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