About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
We are looking for a Junior Software Developer to join our team and contribute to the design, development, and implementation of new customer accounts and special projects. This role will ensure that all software solutions and enhancements are thoroughly tested, debugged, and meet high product quality standards while adhering to timelines and budget requirements.
This position also involves continuous review of technologies, industry standards, and relevant industry developments, providing recommendations for further research and necessary modifications.
As a Junior Software Developer, You Will…
Work alongside a team of developers building tools to improve business operations and the lives of our global workforce.
Work in a fast-paced agile software development environment.
Develop applications that are used by thousands of people daily.
Interact with product stakeholders to showcase your work and gain feedback.
As a Junior Software Developer, You Need…
At least 2 years of software development experience, or you’re a recent graduate with a strong portfolio and a great attitude.
Experience in C# development preferred; Java and Vue.js experience is an asset.
Experience with prompt engineering is a plus.
Strong knowledge of web technology stacks.
Experience with automated testing is an asset.
Creative problem-solving skills.
Ability to meet aggressive deadlines and handle multiple and complex projects.
Excellent communication skills.
Skills Required
- At least 2 years of software development experience or recent graduate with a strong portfolio
- C# development experience
- Java experience
- Vue.js experience
- Prompt engineering experience
- Strong knowledge of web technology stacks
- Automated testing experience
- Creative problem-solving skills
- Ability to meet aggressive deadlines and handle multiple complex projects
- Excellent communication skills
What We Do
We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.
