Junior Siebel Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
In-Office
Junior
Database
The Role
Provide L2/L3 production support for Oracle Siebel CRM and POS systems. Responsibilities include incident troubleshooting, root cause analysis, application monitoring, integration and workflow support, batch-process monitoring, release and deployment assistance, testing, production validation, stakeholder coordination, documentation, and recommending improvements. The role also supports integrations with enterprise systems, eCommerce platforms, and POS solutions.
Summary Generated by Built In

Job Title: Junior Database Administrator

Education: Any Graduate

Experience: 2+years

Location: Hyderabad

 

Key Skills: 2+ years supporting Oracle Siebel CRM applications in a production environment.

 

Job Description:

 

Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:

  • 2+ years supporting Oracle Siebel CRM applications in a production environment.

  • Provide L2/L3 production support for Oracle Siebel CRM/POS System

  • Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets.

  • Monitor application health, integrations, workflows, and batch processes.

  • Support releases, deployments, testing, and production validation activities.

  • Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues.

  • Maintain operational documentation, knowledge articles, and support procedures.

  • Identify recurring issues and recommend process or system improvements.

  • Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.

Skills Required

  • Any graduate
  • 2+ years supporting Oracle Siebel CRM applications in a production environment
  • Experience providing L2/L3 production support for Oracle Siebel CRM/POS systems

Datavail Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datavail and has not been reviewed or approved by Datavail.

  • Fair & Transparent Compensation — Pay is considered competitive for many roles at the time of hire, with some noting significant initial increases and timely pay. Feedback suggests compensation can be strong in particular regions or positions even as overall satisfaction varies.
  • Wellbeing & Lifestyle Benefits — Remote-friendly roles and flexible or unlimited time off policies are highlighted as part of the employment experience. Feedback suggests these arrangements support work flexibility, though experiences differ by team and location.

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The Company
HQ: Broomfield, CO
263 Employees
Year Founded: 2007

What We Do

A premiere data services company serving clients in North America, Datavail has 1,000 data professionals, data engineers, developers, project managers, consultants, and business experts, supported by industry-leading automation and intellectual property. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes. At Datavail, we look for more than smarts, experience and proficiency. On top of those requirements, we seek people who mesh with our corporate values. We seek brilliance without bravado and know-how without a know-it-all attitude. We hold low ego in high regard, embrace problem-solving as a passion and welcome every day as a new opportunity to learn. We’re flexible and hard working. We’re committed to our clients and colleagues. We help our people grow so they can help our clients grow. That makes us grow so we can help even more customers leverage organizational data for business value. Our Core Values: 1. We desire to serve. 2. We embody flexibility for availability 3. We exemplify low ego. 4. We work hard. 5. We strive for continuous improvement. 6. We are growth-oriented.

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