Level Plumbing Lithgow is looking for an organised and reliable Junior Administration Assistant to join our office team.
Position details
• Permanent part-time
• 19.5 hours per week
Applicants must have at least six months’ previous experience in administration, reception or a similar office-based customer-service role.
Your duties will include:
• Answering calls and assisting with customer enquiries
• Monitoring emails and helping with booking confirmations
• Entering and maintaining customer and job information
• Filing, scanning, document preparation and data entry
• Assisting with job records, purchase orders and invoice documentation
• Providing general administrative support to the office and wider team
• Learning Simpro and other business systems
Requirements
We’re looking for someone who has:
• A professional and confident telephone manner
• Good computer and data-entry skills
• Strong organisation and attention to detail
• A reliable and helpful approach
• The ability to follow procedures and maintain confidentiality
• A willingness to learn and ask questions when unsure
Experience with Simpro, Microsoft 365, Xero or a trade-service business would be an advantage but is not essential.
Benefits
• Permanent part-time position with 19.5 hours per week
• Regular, consistent working hours
• On-the-job training and support
• Opportunity to develop your administration and customer-service skills
• Training in Simpro and other business systems
• Applicable award pay, reviewed after six months
• Local Lithgow-based role
Skills Required
- Minimum six months' experience in administration, reception, or a similar office-based customer-service role
- Professional and confident telephone manner
- Good computer and data-entry skills
- Strong organisation and attention to detail
- Reliable and helpful approach
- Ability to follow procedures and maintain confidentiality
- Willingness to learn and ask questions when unsure
- Experience with Simpro
- Experience with Microsoft 365
- Experience with Xero
- Experience in a trade-service business
What We Do
Level Group ANZ is an alliance of independent plumbing and electrical businesses across Australia and New Zealand, providing licensed trade services for residential, commercial, industrial, and infrastructure projects.
