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The Role
Manage IT infrastructure and technical support staff, oversee purchase/maintenance of systems, provide escalated on-site hardware/software/network support, implement standards/policies, manage vendors, track server/storage metrics, and lead AD, Exchange, VMware, monitoring, and DNS/DHCP environments.
Summary Generated by Built In
Company Description
Job Description
Additional Information
3190: Manager, IT Systems
BlueLinx Holdings Inc., operating through its wholly owned subsidiary BlueLinx Corporation, is a leading distributor of building products in North America. The Company is headquartered in Atlanta, Georgia and operates its distribution business through its current network of 49 distribution centers. Employing approximately 1,800 people, BlueLinx offers greater than 10,000 products from over 750 suppliers to service approximately 11,500 customers nationwide, including dealers, industrial manufacturers, manufactured housing producers and home improvement retailers.
Job Description
- Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly.
- Manages technical support staff, which includes allocating tasks, managing workload to optimize time, customer satisfaction, disciplinary action and personal development of staff.
- Responsible for the purchase, installation and life-cycle maintenance of all systems based equipment.
- Provides escalated on-site support of hardware, software and network connectivity issues.
- Coordinates and directs the activities of staff, key users and/or consultants in cross-organizational and cross-functional teams of various size & scope.
- Continuously updates Business Leadership & Senior IT Management on incident management issues/resolution & next steps
- Manages vendor relationships to understand new technologies and leverage existing technologies.
- Develops, maintains and implements standards, policies, and procedures for the IT Infrastructure that ensures authorized use and compliance.
- Reports and tracks metrics related to server, storage and related systems.
- Understands the current environment, create a vision for the future, and execute / implements the vision
- Demonstrated experience with standard software applications, including Microsoft Windows Server, VMWare virtualization software
- Enterprise level Active Directory Experience and supporting Windows Server 2003, 2008, 2012.
- Extensive experience in DFS/DFS R in Windows Server 2012 production environments.
- Experience with SolarWinds server monitoring and alerting
- Experience with VMWare Virtual Desktop Infrastructure (VDI)
- Extensive experience with Exchange 2003, 2010, O365
- Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
- Leads team; selects/hires; develops objectives; coaches and evaluates performance. Ensures direct reports obtain applicable training and development opportunities to enhance performance, development, and contributions to the company. Holds direct reports accountable for individual and team performance. Addresses performance issues appropriately and timely.
Qualifications:
- Any of the following certifications a plus: MSCE, CCNP, CCSP, CISSP
- BS / BA Degree in related field preferred. MS / MA / MBA a plus.
- 7+ years experience; 5+ year w/ MS/MA/MBA.
- Working knowledge of server operating systems and maintenance. Working knowledge of data center operations support. Ability to work independently, creatively & analytically in a high-paced, problem-solving environment. Familiar with current IT best practices, methodologies & tools. Experience in large, multi-vendor IT enterprise environments. Must have strong leadership skills. Must be capable of leading teams of entry level personnel and teams of experienced technical personnel. Must be capable of managing team leads that directly manage people. Must be capable of building cross functional relationships across multiple areas of BlueLinx and attaining desired results.
- Demonstrated experience with standard software applications, including Microsoft Windows Server, VMWare virtualization software
- Enterprise level Active Directory Experience and supporting Windows Server 2003, 2008, 2012.
- Extensive experience in DFS/DFS R in Windows Server 2012 production environments.
- Experience with SolarWinds server monitoring and alerting
- Experience with VMWare Virtual Desktop Infrastructure (VDI)
- Extensive experience with Exchange 2003, 2010, O365
- Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 7+ years experience (5+ years with MS/MA/MBA)
- BS/BA degree in related field (MS/MA/MBA a plus)
- Certifications MSCE, CCNP, CCSP, CISSP
- Working knowledge of server operating systems and maintenance
- Data center operations support experience
- Experience with Microsoft Windows Server (2003, 2008, 2012)
- Enterprise Active Directory experience
- Extensive DFS/DFSR experience in Windows Server 2012 production
- Experience with SolarWinds server monitoring and alerting
- Experience with VMWare virtualization and VDI
- Extensive experience with Exchange 2003, 2010, and O365
- Experience implementing and maintaining enterprise DNS, WINS, DHCP
- Strong leadership and people management skills (hiring, coaching, performance management)
- Vendor management experience and ability to coordinate cross-functional teams
- Ability to work independently, creatively, and analytically in a high-paced environment
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The Company
What We Do
BlueLinx Corporation, is a leading distributor of building products in North America.
