The Role
Provides first- and second-level IT support for customer incidents, maintaining ticket updates and communicating issue status. Installs, upgrades, supports, and troubleshoots Windows, Microsoft Office, Cisco Jabber, macOS, printers, desktops, laptops, and peripherals. Performs hardware repairs and uses diagnostic tools to resolve network connectivity and workstation hardware or software issues. Coordinates with third-party vendors on complex audiovisual problems.
Summary Generated by Built In
BCIC Swiss GmbH | Best Connect International Company is looking for a (part time ,on-site) "IT Support Specialist" in Belgium .
Tasks
➡️ Provide first- or second-level contact and problem resolution for customer issues.
➡️ Work with third-party vendors to remediate complex AV issues as needed.
➡️Provide timely communication on issue status and resolution.
➡️ Maintain ticket updates for all reported incidents.
➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.
➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
1.Must hold a valid work permit
2.Several years of experience in the IT field
3.Local language (Dutch) & English fluency mandatory .
Benefits
* On-site role
* Stable ongoing project
* Professional and supportive work environment
* Opportunity for additional hours based on performance
* Potential for long-term engagement
1st November 2026
Tasks
➡️ Provide first- or second-level contact and problem resolution for customer issues.
➡️ Work with third-party vendors to remediate complex AV issues as needed.
➡️Provide timely communication on issue status and resolution.
➡️ Maintain ticket updates for all reported incidents.
➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.
➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
1.Must hold a valid work permit
2.Several years of experience in the IT field
3.Local language (Dutch) & English fluency mandatory .
Benefits
* On-site role
* Stable ongoing project
* Professional and supportive work environment
* Opportunity for additional hours based on performance
* Potential for long-term engagement
1st November 2026
Skills Required
- Valid work permit
- Several years of experience in the IT field
- Fluency in Dutch
- Fluency in English
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The Company
What We Do
BCIC Swiss GmbH is a local and global IT service and engineer recruiting company based in Switzerland. It specializes in delivering end-to-end technology solutions, including onsite IT support, web and mobile app development, cybersecurity, artificial intelligence, and IT infrastructure. The company focuses on providing tailored enterprise software and digital marketing services to meet the evolving digital needs of businesses.
