IT Support Specialist

Posted 4 Days Ago
Be an Early Applicant
Riyadh, SAU
In-Office
84K-120K Annually
Junior
Professional Services • Consulting • Hospitality
The Role
Provides onsite and remote IT support for employees, including device and account setup, offboarding, access management, basic security controls, backups, updates, and two-factor authentication. Maintains device and software license inventories and produces monthly reports. The role requires familiarity with Windows, macOS, mobile platforms, Google Workspace or Microsoft 365, bilingual Arabic and English communication, and onsite work in Riyadh.
Summary Generated by Built In
About ARK47 Studio

ARK47 Studio is a Saudi AI app, available on the App Store and Google Play, that builds business systems from a plain-language description: for example HR, bookings, an online store or a sales board. It drafts a plan with the business owner first, then builds the screens, data and access permissions. We are a Riyadh team bringing it to businesses in the Kingdom and beyond.

To get to know our work, we recommend downloading ARK47 Studio from the App Store or Google Play via our careers page: careers.apexops.sa

What you will do
  • Set up work devices and accounts for new team members, and recover them when people leave.
  • Solve the team’s day-to-day IT issues in person and online.
  • Manage access to company tools, and keep a record of who has access to what.
  • Apply basic security: updates, backups, password and two-factor settings.
  • Keep an inventory of devices and licences, and report every month.
What we need
  • Minimum qualification: a bachelor’s degree, or equivalent work experience.
  • Based in Riyadh, or willing to relocate to Riyadh.
  • 1+ year in IT support or help desk. Graduates in IT or computer science without this experience are also welcome to apply.
  • Good knowledge of Windows and macOS, iPhone and Android, and Google Workspace or Microsoft 365.
  • Arabic and English, spoken and written.
Pay and terms
  • Total monthly salary SAR 7,000–10,000 (basic salary plus allowances), depending on experience.
  • Full-time, on-site at our Riyadh office; working days, hours and annual leave per the Saudi Labour Law.
  • Health insurance and GOSI registration as required by Saudi law.
  • Employer: Apex Operations Company. Work location: Riyadh.
How we select
  1. We aim to reply to every application within 7 days.
  2. A 30-minute video call about the role and ARK47 Studio, in which we hear your view of the app and your questions.
  3. For shortlisted candidates, a 30-minute troubleshooting exercise using ARK47 Studio on a test account we provide.
  4. Final interview in Riyadh. We inform every interviewed candidate of the result within 30 days of their interview.

Applications are accepted online only, through this job posting, until 14 January 2027. We assess every application on skills and experience. Adjustments for candidates with disabilities are available at every stage on request.

Skills Required

  • Bachelor’s degree or equivalent work experience
  • Based in Riyadh or willing to relocate to Riyadh
  • At least 1 year of IT support or help desk experience; IT or computer science graduates without this experience may apply
  • Good knowledge of Windows and macOS
  • Good knowledge of iPhone and Android
  • Good knowledge of Google Workspace or Microsoft 365
  • Spoken and written Arabic and English
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The Company
7 Employees

What We Do

APEX Operations is a Saudi Arabian operations management and consulting company focused on transforming the restaurant and café sector. It provides comprehensive support across day-to-day operations, human resources, marketing, menu development, strategic guidance, and process optimization. Its mission is to let restaurant and café owners focus on their vision and growth while APEX manages operational complexities and builds efficient, profitable, scalable businesses.

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