IT Support Specialist (MSP)

Reposted 7 Days Ago
Be an Early Applicant
Lancaster, PA, USA
In-Office
Junior
Information Technology
The Role
As an IT Support Specialist, you will monitor and maintain client systems, troubleshoot technical issues, provide support, and enhance security protocols.
Summary Generated by Built In

Join Our Team as the Backbone of IT Innovation!

Are you ready to take your IT career to the next level?

Do you love problem-solving, optimizing systems, and keeping clients happy?


ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.


What You’ll Do

  • Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
  • Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
  • Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
  • Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.

Requirements

What You Bring

  • Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
  • Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
  • Customer Service Mindset: You’re great with people and always put clients first.

Benefits

Why ONE 2 ONE?

  • Growth Opportunities: Work on diverse systems and expand your skill set.
  • A Team That Has Your Back: Collaborative culture where your ideas matter.
  • Solid Benefits: Health, dental, PTO, 401k, and more.

Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don’t just solve tech problems; we build the future!

*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Top Skills

Active Directory
Comptia Network+
Comptia Security+
Firewalls
Linux
Vpns
Windows
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The Company
HQ: Lancaster, PA
31 Employees
Year Founded: 2001

What We Do

At ONE 2 ONE we go beyond technology. We go beyond computers, networks, devices, and focus on people. Using our expertise in the IT field, we leverage the latest in business class solutions to create a comprehensive plan for our clients that provides stability, increases productivity, and promotes growth.

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