IT Support Services lead (Cybersecurity)

Reposted 15 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Expert/Leader
Consumer Web
The Role
The IT Support Services Lead oversees IT infrastructure operations, manages IT service desk, implements security protocols, and leads projects related to system upgrades. They ensure operational efficiency and maintain relationships with stakeholders, supporting business growth and compliance with industry standards.
Summary Generated by Built In

Requirements:

    The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

     

    • Lead enterprise cybersecurity architecture and strategy.
    • Manage Palo Alto Firewalls, Prisma Access, Cortex XDR and XSOAR.
    • Drive SOC operations including monitoring and incident response.
    • Implement SIEM tools such as Microsoft Sentinel, Splunk, QRadar.
    • Perform threat hunting, incident investigations, and analysis.
    • Implement Email Security solutions including Defender, Proofpoint, Mimecast.
    • Manage Endpoint Security (EDR/XDR).
    • Conduct vulnerability assessments and risk mitigation.
    • Define and enforce security policies and governance.
    • Lead IAM solutions (MFA, SSO, PAM).
    • Ensure compliance (GDPR, HIPAA, ISO 27001).
    • Support audits and compliance reporting.
    • Implement Zero Trust security architecture.
    • Automate security using SOAR (Cortex XSOAR).
    • Mentor and lead security teams
    • Serve as Technical Liaison and Advisory to the Service Desk and Applications team for any technical challenges issues.

Qualifications / Skills:

      • Formal Education & Certification
        • Bachelor's degree Computer Science of IT Engineering
        • Certifications in Business Administration, Project Management, or IT Security or Management are a plus. 
          • Knowledge & Experience 
            • 10-15 years Cybersecurity experience.
            • Hands-on Palo Alto, Cortex, Prisma.
            • SIEM tools expertise.
            • SOC operations and incident response experience.
            • Email and Endpoint Security expertise.
            • IAM, Cloud Security, Zero Trust knowledge.
            • Strong analytical and troubleshooting skills.
            • Preferred Certifications
              • CISSP, CISA ,CCSP
              • PCNSE, CCNP Security.
              • ISO 27001 Lead Implementer/Auditor.
              • Compliance & Frameworks
                • GDPR, HIPAA, ISO 27001.
                • NIST, CIS Controls, Zero Trust.
                • Risk management and audit experience.

Skills Required

  • Bachelor's degree in Computer Science or IT Engineering
  • Minimum 10-15 years of experience in IT administration
  • Proficient in Microsoft 365
  • Proficient in Windows Server
  • Proficient in Azure Cloud administration
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The Company
HQ: Scottsdale, AZ
1,194 Employees
Year Founded: 1986

What We Do

Universal Electronics Inc. (NASDAQ: UEIC) is the worldwide leader in universal control and sensing technologies for the smart home. Its broad portfolio of over 300 pending and current patents includes the world’s most complete database to connect and control thousands of entertainment viewing devices. The company designs, develops, manufactures and ships over 500 innovative products that are used by the world’s leading brands in the audio video, subscription broadcasting, connected home, tablet and smart phone markets. With a global network of design and development services, UEI’s many first-to-market innovations have helped transform the home entertainment control industry over the past 25 years. In 2015, it expanded its product and technology platform to include home automation, intelligent sensing and security.

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