IT Support Engineer (Network / Linux / Windows / Desktop / Production Support)
We are hiring IT Support professionals to join our team in Kuala Lumpur for multiple positions: Network Administrator / Network Engineer, UNIX / Linux / Windows Support Engineer, Production Support Engineer and Desktop Support Engineer. In this role, you will monitor, maintain and troubleshoot IT systems, networks, servers or end-user devices depending on your area, respond to incidents and service requests, ensure system availability and performance, and work closely with other IT teams to resolve issues quickly. Please state the role you are applying for in your application.
Requirements
- Relevant experience in IT support, networking, system administration, production support or desktop support
- Network roles: knowledge of LAN/WAN, routers, switches and firewalls
- UNIX/Linux/Windows roles: experience in server administration and troubleshooting
- Production Support roles: experience in application monitoring and incident management
- Desktop Support roles: experience in hardware, software and end-user troubleshooting
- Certifications such as CCNA, RHCSA or MCSA are a plus
- Good problem-solving and communication skills
- Willing to work in shifts if required
Skills Required
- Relevant experience in IT support, networking, system administration, production support, or desktop support
- Network knowledge of LAN/WAN, routers, switches, and firewalls for network roles
- UNIX, Linux, or Windows server administration and troubleshooting experience for system support roles
- Application monitoring and incident management experience for production support roles
- Hardware, software, and end-user troubleshooting experience for desktop support roles
- CCNA, RHCSA, or MCSA certification
- Good problem-solving and communication skills
- Willingness to work shifts if required
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
