IT Supervisor

Reposted Yesterday
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Allen Park, MI
In-Office
2-5 Annually
Mid level
Automotive • Software • Big Data Analytics • Manufacturing
The Role
The IT Supervisor will manage IT projects, infrastructure support, team performance, budget, and resource allocation, while ensuring effectivecommunication throughout the organization.
Summary Generated by Built In
Company Description

Control-Tec, an Aptiv Automotive company, is a global provider of telematics and analytics solutions serving the transportation industry in the Light-duty, Heavy-duty, Recreational, Agriculture, Locomotive, and Industrial sectors. The CT® solution combines comprehensive data acquisition methods with a powerful edge and cloud computing architecture resulting in an enterprise-class solution for fleet management, product development, connected vehicle and data exchange applications.


Control-Tec’s Qualifier platform enables automotive OEMs to possess the speed, flexibility, reliability, cost savings and collaboration needed to successfully develop today’s software centric machines.  Since 2009, Control-Tec has supported the development of data solutions that enable robust design, development and validation for powertrain, vehicle, and electrical system domains.  This unmatched expertise of both vehicle systems and data analytics uniquely positions Control-Tec to offer our clients the ability to avoid warranty cost, improve product quality, enhance customer experience and optimize an increasingly connected portfolio.

Job Description

CONTROLTEC is seeking an efficient, detail oriented, and passionate IT person.  The successful candidate will be team-oriented, should interact well with all levels of the organization, is able to manage multiple projects from inception to completion while meeting deadlines, and manage people efficiently.  Positive attitude is essential. 

 

Qualifications

Job Responsibilities:

  • Support of core IT & infrastructure
  • Ticket management, KPI, SLA, performed within JIRA service desk.
  • Ensure that projects are completed on time and within scope.
  • Ensure resource availability and allocation.
  • Manage IT budget including cloud services, hardware, and software.
  • Interface with ControlTec Management and collaborate with Aptiv Mobility & Services IT on key initiatives.
  • Create and maintain comprehensive project documentation
  • Manage a team of 2 local direct reports and a multi-person offshore support team.
  • Hold weekly meeting and one on ones with staff.
  • Work with HR for staffing needs to grow the team as business needs arrant.
  • Aid in the professional development of the core IT team.

Minimum Requirements:

  • 2-5+ years core IT experience.
  • 2+ years management experience.
  • 2+ years working within Macintosh, Windows, and Linux environments.
  • Bachelor's degree or equivalent.
  • Ability to effectively communicate issues and resolutions to all levels of the organization and customer base.
  • Strong interpersonal skills.

Desired Skills & Qualifications

  • Familiarity with ITIL systems and management.
  • Preferred experience with JIRA issue management system.
  • Experience with cloud computing services a plus.

Additional Information

Benefits/Perks:

CONTROLTEC offers a comprehensive and industry leading benefits package. In addition we provide flexible work schedules, generous time off and an environment that promotes ingenuity and fun! To learn more about our company, our progressive culture and to apply online, visit our website at www.control-tec.com

Top Skills

Cloud Computing
JIRA
Linux
Macintosh
Windows
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The Company
HQ: Allen Park, MI
24 Employees
Year Founded: 2009

What We Do

There’s a big difference between “Big Data” and real, actionable insights. CONTROLTEC®, an Aptiv company, helps its customers unlock the power of data. Today’s software-defined vehicles generate a lot of data. It’s expensive to transmit, and it’s not all useful. You don’t need the haystack uploaded to the cloud, just the needles.

We help our customers identify the data they need to operate more efficiently and produce a better product. We not only look at the health of the individual vehicle, but we also aggregate the data in the cloud for fleet-wide insights. Fleet managers can maximize uptime by bundling maintenance and service windows. OEMs can anticipate and fix warranty issues with over-the-air updates. It all starts with a really good foundation of data.

CONTROLTEC® is a global provider of edge computing, over-the-air analytics, security and a data marketplace solutions. Our team of experts create a digital link between how the product is designed, engineered, manufactured, used and serviced.

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