The Role
Owns end-to-end IT operations for a growing global firm, including identity and access management, endpoint and device administration, core productivity systems, VPN and network operations, security hygiene, vulnerability management, asset tracking, office infrastructure, helpdesk processes, documentation, and incident readiness.
Summary Generated by Built In
Bough is a decidedly different kind of advisory, assurance, and transformation solutions firm. Working collaboratively with clients in finance, audit, and compliance organizations, we co-create integrated solutions that connect people, processes, and technologies to navigate accounting, reporting, and compliance matters.
Our services include finance and accounting advisory, revenue assurance, FP&A advisory and support, risk advisory, and process automation and transformation.
We are busy and sometimes crazy busy delivering exceptional results to our clients with trust, quality, and humanness. Our name 'Bough' means the main branch of a tree - a name that keeps us grounded in nature and emphasizes our belief that we wish to be the main branch on which our clients and employees lean with trust.
For any position we are hiring, we don’t just want you to be an ambitious, analytical, multi-skilled, risk-taking go-getter for Bough. We want you to be more. More for yourself and for anything you undertake. Socially responsible, intuitive, empathetic, trustworthy, thoughtful, imaginative, creative, and curious are some words that resonate with us. Your skills are a qualifier, and we believe that each of us is much more than the skills we bring to our job - the person we are looking for…
Role Overview
We’re looking for an architect of stability and velocity - someone who can see the entire system (its edges, blind spots, and opportunities) and bring order where there is complexity. A mind that refuses to accept “good enough.” The foundation is set. Help us make it unshakeable.
Key Responsibilities
- Own IT operations end-to-end: buy → provision → support → secure → retire
- Run identity and access: SSO/MFA, user lifecycle, least-privilege enforcement
- Manage endpoints and devices: laptops/mobiles, MDM, patching, asset tracking
- Operate core systems: email, productivity suite, conferencing, VPN/network
- Own security hygiene: policies, monitoring, vulnerability management, incident readiness
- Standardize tools and the stack: choose what scales, simplify what doesn’t
- Support office infrastructure: Wi-Fi, meeting rooms, printers, new office setups
- Build documentation and playbooks; run a dependable, measurable helpdesk motion
Qualifications and Experience
- 2+ years in IT administration/IT ops with growing scope and ownership
- Bachelor’s degree in Information Technology/Engineering or equivalent experience; relevant certs a plus (e.g., AZ-104, Okta, JAMF, Network+)
- Hands-on experience across identity (Okta/Azure AD/M365), MDM (Intune), endpoint security, and patch orchestration
- Strong background operating collaboration suites (Microsoft 365), conferencing platforms, and VPN/network gear
- Demonstrated experience hardening environments (MFA, device compliance, CIS benchmarks) and responding to incidents
- Proven track record building/maintaining asset inventory, joiner–mover–leaver processes, and access reviews
- Comfort supporting a growing firm (≈60–100 people) with global needs and high pace
Preferred Skills
- Owner mindset: you treat IT like a product; reliable, secure, simple
- Strong judgment: you balance risk, uptime, and user experience without overbuilding
- Hands-on operator: troubleshoot, configure, and ship improvements quickly
- Security-aware by default: understands controls, access, and practical threat reduction
- Systems thinker: anticipates failure modes; tightens seams before they split
- Clear communicator: calm under pressure; translates technical decisions for non-technical teams
- Documentation discipline and service orientation; bias to action in deadline-driven environments
Skills Required
- 2+ years of experience in IT administration or IT operations with growing scope and ownership
- Bachelor's degree in Information Technology, Engineering, or equivalent experience
- Hands-on experience with identity platforms such as Okta, Azure AD, and Microsoft 365
- Experience with mobile device management, including Intune
- Experience with endpoint security and patch orchestration
- Experience operating collaboration suites, conferencing platforms, and VPN/network equipment
- Experience hardening environments using MFA, device compliance, and CIS benchmarks
- Experience responding to security incidents
- Experience maintaining asset inventories and joiner-mover-leaver processes
- Experience conducting access reviews
- Ability to support a growing firm of approximately 60–100 people with global needs
- Relevant certifications such as AZ-104, Okta, JAMF, or Network+
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The Company
What We Do
Bough is an advisory and transformation firm serving CFOs, Controllers, boards, and leadership teams. It provides accounting advisory, risk and ESG services, finance transformation, technical accounting, close acceleration, revenue recognition, SEC reporting, internal audit, enterprise risk, and technology-enabled process modernization. The firm uses senior practitioners and a co-creation approach to help organizations address operational and regulatory complexity, improve resilience, and build long-term value.
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