IT Project & Application Manager

Posted Yesterday
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Barcelona, Cataluña, ESP
Hybrid
Senior level
Beauty • Retail • Pharmaceutical • Manufacturing
The Role
Lead end-to-end IT projects from requirements through go-live and hypercare while owning key business applications including Salesforce Commerce Cloud and PIM/DAM platforms. Manage integrations, application health, incidents, releases, vendors, budgets, governance, compliance, testing, change management, and user training. Partner with E-commerce, Retail, Marketing, Supply Chain, and Finance teams to align technology roadmaps with business priorities.
Summary Generated by Built In

Valmont is a leading company in the luxury cosmetics sector, with a presence across several European countries and headquartered in Barcelona. We are seeking an IT Project & Application Manager to join our Group IT team. You will lead IT projects from first business need to go-live and own a portfolio of key business applications, including Salesforce Commerce Cloud and our PIM/DAM platform.

As the main link between IT and the business (E-commerce & Digital, Retail and Boutiques, Marketing & Product, Supply Chain, Finance), you will keep our systems reliable, efficient and aligned with business needs.

What we're looking for in an ideal candidate?Project Delivery (50%)
  • Scope, plan and lead IT projects end to end, on scope, on time and on budget, through go-live and hypercare.

  • Gather and challenge business requirements from key users and leaders.

  • Lead implementation and integration projects across our IT ecosystem (PIM/DAM, Salesforce Commerce Cloud, Microsoft D365 F&O, Shopify POS).

  • Run project governance: steering committees, Go/No-Go decisions and reporting to management.

  • Organise testing, cutover and deployment, and lead change management and user communication.

Application Management (30%)
  • Act as application owner and Salesforce administrator (Commerce Cloud and Sales Cloud), covering configuration, users and access rights.

  • Monitor application health and data flows, and manage L2/L3 incidents and vendor escalations through to resolution.

  • Plan and coordinate change requests, releases and upgrades, and own the functional roadmap in line with business priorities.

  • Maintain documentation and train head-office and boutique users.

Vendors, Budget & Compliance (20%)
  • Manage integrators, agencies and software vendors: statements of work, escalations and SLA follow-up.

  • Prepare and track project and run budgets.

  • Propose improvements backed by business cases and total-cost-of-ownership analyses.

  • Ensure compliance with IT policies, security, GDPR and audit requirements.

Your profile and skills should be:
  • Bachelor’s or Master’s degree in IT, Computer Science, Engineering or a related field, or equivalent experience.

  • 5+ years in IT project and/or application management, across the full project lifecycle, from RFP to go-live.

  • Hands-on experience implementing Salesforce Commerce Cloud and a PIM/DAM solution (e.g. Plytix, Akeneo, Salsify, inRiver).

  • Good understanding of integrations and data flows (APIs, ERP, OMS, CRM).

  • Knowledge of Agile and Waterfall methods and ITIL practices.

  • Experience managing vendors, contracts and budgets.

  • Experience with tools such as Jira, Azure DevOps, ITSM platforms, Excel and Power BI.

  • Fluent English and French; Spanish is a plus.

  • Nice to have: PMP, PRINCE2, SAFe or Scrum certification; ITIL 4 Foundation; Salesforce B2C Commerce certification.

What do we offer?
  • Competetive salary, with an opportunity to work in a leading luxury cosmetics group

  • Collaborative, diverse team in a dynamic environment

  • Work model / location: Barcelona Office, Hybrid

Skills Required

  • Bachelor's or Master's degree in IT, Computer Science, Engineering, a related field, or equivalent experience
  • 5+ years of experience in IT project and/or application management across the full project lifecycle, from RFP to go-live
  • Hands-on experience implementing Salesforce Commerce Cloud
  • Hands-on experience implementing a PIM/DAM solution such as Plytix, Akeneo, Salsify, or inRiver
  • Understanding of integrations and data flows, including APIs, ERP, OMS, and CRM
  • Knowledge of Agile and Waterfall methodologies and ITIL practices
  • Experience managing vendors, contracts, and budgets
  • Experience with Jira, Azure DevOps, ITSM platforms, Excel, and Power BI
  • Fluent English and French
  • Spanish language skills
  • PMP, PRINCE2, SAFe, or Scrum certification
  • ITIL 4 Foundation certification
  • Salesforce B2C Commerce certification
Am I A Good Fit?
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The Company
300 Employees
Year Founded: 2010

What We Do

CVL Cosmetics S.A. specializes in the manufacturing, distribution, and marketing of luxury, high-quality cosmetics and beauty products, including skincare and fragrances. Drawing on traditional Swiss medicine and the latest cellular research, the company focuses on creating high-performance anti-aging solutions through its Valmont brand to help customers master the visible signs of ageing.

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