IT Program Auditor Change Management Services

Posted 2 Days Ago
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San Antonio, TX, USA
In-Office
Entry level
Information Technology
The Role
Audits and tracks enterprise IT changes, validates CMDB records, monitors configuration baselines, and prepares compliance documentation and audit reports. The role supports ITIL4-aligned configuration and change management, develops training materials and foundational documents, reports deviations, recommends corrective actions, and collaborates with engineers, administrators, and knowledge management staff to maintain accurate, traceable, audit-ready records across the DHA enterprise IT environment.
Summary Generated by Built In

Job Title: IT Program Auditor – Basic (Configuration/Change Management Services)

Location: San Antonio, TX 

Clearance: Secret  

Education: BS Computer Science Degree or related field preferred or Approved DoD 8140 cyber-related certification.

Certifications: ITIL4 Foundation and Continuous professional development

Position Description:  

The IT Program Auditor (Basic) supporting Configuration/Change Management ensures that enterprise IT changes within the DHA Domain and Directory Services Branch (DDSB) are documented, compliant, and executed in alignment with DHA configuration and change enablement policies. This role provides audit support, documentation, and quality assurance to sustain IT service integrity across the enterprise. Key Responsibilities: Audit and track change requests, approvals, and implementation activities, ensuring compliance with DHA change management standards. Maintain and validate entries in the Configuration Management Database (CMDB), ensuring accuracy, traceability, and audit readiness. Support the preparation of configuration management documentation, training materials, and audit reports, ensuring alignment with DHA templates and ITIL4 best practices. Monitor and verify compliance with configuration baselines, reporting deviations and recommending corrective actions. Assist in developing audit-ready documentation for internal and external reviews, including after-action reviews of configuration-related incidents. Collaborate with engineers, administrators, and KM staff to ensure change management records remain accurate, complete, and transparent. Develops - CMDB training and updates. Configuration management foundation documents. Change management tracking reports. Audit findings and compliance summaries. Plays a key role in maintaining operational discipline and accountability within DHA’s enterprise IT environment. By auditing changes, validating configuration records, and ensuring alignment with governance processes, this role reduces risk, strengthens compliance, and sustains enterprise IT reliability across the Military Health System.

Skills Required

  • Secret security clearance
  • ITIL4 Foundation certification
  • Continuous professional development
  • Bachelor of Science degree in Computer Science or a related field
  • Approved DoD 8140 cyber-related certification
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The Company
HQ: San Antonio, TX
135 Employees
Year Founded: 2009

What We Do

BEAT's professionals work to help clients achieve sustainable value in their IT and business processes. Our team members average more than 25 years of industry experience and have supported numerous transformation and outsourcing projects across a wide variety of professional and academic disciplines. We are pleased to boast of our team's functional knowledge and experience in medical information technology, outsourcing, procurement, strategic planning and analysis of critical business processes as well as finance, accounting and human resources experience. At BEAT LLC, our number one priority is building lasting relationships based on earned trust, unyielding commitment to strong moral principles, and demonstrated performance-based outcomes. BEAT delivers tailored solutions for client organizations that generate results. Driven by our award-winning experience and applying industry best practices and programmatic discipline, BEAT provides effective solutions “on time” and within budget through our successful, highly qualified, and motivated teams.

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