IT/OT Specialist
Who we are:
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia.
Summary/Objective:
OnPoint Automation group is seeking a skilled IT/OT Engineer. In this role, develop, build, and maintain our customer’s Operational Technology systems. You will focus on ensuring that their Operational Technology (OT) systems are secure, patched and managed.
Qualified systems engineers will have a deep IT, computer systems engineering, or systems engineering and analysis background. Your goal will be to ensure that the technology infrastructure of our customer’s runs smoothly and efficiently. This role will require on-call commitments at least once a month and non-business hour work may be necessary occasionally.
Essential Functions:
- Managing the OT network and virtual environment for key clients as part of ongoing service contract.
- Supporting EPMS (Energy and Power Monitoring System)
- implement and maintain projects that support the overall IT/OT vision
- Comfortable working under minimal supervision and driving multi-year technology and modernization efforts with our customers.
- Define, implement, and document operational processes and procedures, with periodic reviews for efficiency and improvement
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively manage and monitor systems and infrastructure to ensure the highest levels of availability
- Maintain security, backup, and redundancy strategies
- Provide technical support for IT/OT integrated equipment and services
- Ability to troubleshoot and discover alternate solutions to issues.
- Liaise with vendors and other IT personnel for problem resolution
- Assist in OnPoint Automation project deployment and services
Commitment to Safety:
- Adhere to all United Electric health, safety, and environmental policies.
- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
- Complete an accident/Incident report for any safety and/or health infractions that occurs or is witnessed.
- Support all United Electric health, safety, and environmental policies for all employees within your department.
Qualifications:
- BS/MS degree in Computer Science, Engineering or a related subject preferred
- Operational Technology (ICS IT/OT) Engineer with 2-5 years of maintenance and support (Preferred)
- PME (Power Monitoring Expert) certification or the ability to obtain PME certification (on the job training)
- CCNA certification (preferred)
- Knowledge of SQL
- Strong project management and organization skills – including documenting workflows and detailed service reports
- Configuration and maintenance of IT, EPMS, and building control software technologies
- Proven working experience in installing, configuring and troubleshooting Windows environments
- Experience in automating technical and business workflows
- Experience with hybrid infrastructures (on-premises and cloud).
- Advanced networking knowledge (Cisco/AMG/Juniper ect.)
- Experience with monitoring systems (BAS, EPMS, SCADA)
- Experience in Virtual Environments (VMWare, Hyper V)
Compensation and Benefits:
We offer attractive compensation and benefits which include:
- Health, Dental, and Vision Insurance
- Disability Insurance and Life Insurance
- 401(K) and Stock Ownership
- Paid Vacation and holidays
- Educational Benefits
- Wellness Programs
- Work/Life Balance
We are an equal employment opportunity employer.
Skills Required
- Bachelor’s or master’s degree in Computer Science, Engineering, or a related subject
- 2–5 years of operational technology, ICS, or IT/OT maintenance and support experience
- PME certification or ability to obtain PME certification
- CCNA certification
- Knowledge of SQL
- Strong project management and organizational skills, including workflow documentation and detailed service reports
- Experience configuring and maintaining IT, EPMS, and building control software technologies
- Experience installing, configuring, and troubleshooting Windows environments
- Experience automating technical and business workflows
- Experience with hybrid infrastructure, including on-premises and cloud environments
- Advanced networking knowledge, including Cisco, AMG, or Juniper technologies
- Experience with BAS, EPMS, or SCADA monitoring systems
- Experience with virtual environments such as VMware or Hyper-V
What We Do
Headquartered in New Castle, Delaware, with locations in Delaware, Pennsylvania, New Jersey, Maryland and Virginia, United Electric is a nationally recognized, 100% employee-owned general line distributor of sophisticated electrical design and application products and systems. We have some of the best in their fields working for us, and we are known for the superior knowledge of our employee-owners and the outstanding service they provide to our customer
