IT Operations Lead
You own IT for a robotics company going from one site to several and from a hundred people to many more. You set up our California site first, then bring the others up in parallel to the same standard, and you make sure every new hire has what they need on day one, wherever they sit. You decide what we run ourselves and which vendors run the rest, and you manage those vendors. Our floor is not an office: stations upload large volumes of data, operators carry devices, robots sit on the network.
What You’ll Do
Build and scale IT infrastructure to support a rapidly growing startup
Own employee hardware, including purchasing, setup, maintenance
Manage employee access to company systems, including onboarding, offboarding, and permissions
Own networking at every site: office, conference rooms, and the floor, where collection stations and robots need bandwidth, segmentation and uptime.
Implement security measures to protect employee devices, internal systems, and company data
Establish IT policies and own our side of security compliance: customer security questionnaires, SOC 2 readiness, data-handling rules with Legal.
Select and manage the vendors that run what we do not: managed services, networking and cabling, ISP, AV, SaaS. Own the IT budget.
Automate IT processes to improve efficiency and reduce manual work
Make sure support works at every site, through a vendor or in person, and step in yourself when it matters.
What You’ll Bring
8+ years, including time as the senior or sole IT owner at a company that scaled from one site to several.
Experience managing employee devices, operating systems, and IT infrastructure
Strong understanding of identity management, access controls, and IT security
Hands-on with networking, including environments where equipment and devices, not just laptops, sit on the network.
Has been through a security compliance effort (SOC 2 or customer audits) on the IT side.
Experience automating IT workflows and improving operational efficiency
Strong troubleshooting skills and ability to solve problems independently
A proactive, hands-on mindset with the ability to build systems and processes from scratch. Has stood up at least one new site from empty space and run the vendors that kept it running.
Skills Required
- 8+ years of experience, including serving as the senior or sole IT owner at a company scaling from one site to several
- Experience managing employee devices, operating systems, and IT infrastructure
- Strong understanding of identity management, access controls, and IT security
- Hands-on networking experience, including environments where equipment and devices share the network
- Experience with a security compliance effort such as SOC 2 or customer audits from the IT side
- Experience automating IT workflows and improving operational efficiency
- Strong troubleshooting skills and ability to solve problems independently
- Proactive, hands-on ability to build IT systems and processes from scratch
- Experience standing up at least one new site and managing the vendors supporting it
What We Do
Genesis AI is a global full-stack robotics company developing general-purpose robots with human-level intelligence and capabilities. It aims to build foundational AI models that automate repetitive tasks across applications such as lab work and housekeeping. The company uses a proprietary physics engine to generate synthetic physical-world data, helping train robotics models for diverse real-world environments, and operates across Paris and Silicon Valley.
