IT Manager (Manufacturing Operations)

Zotefoams plc is a global leader in advanced cellular materials, trusted by some of the world’s most recognised brands to deliver high‑performance solutions.

We design and manufacture lightweight, high‑quality foam products that support innovation across sectors including sports and leisure, aviation, automotive, medical and industrial applications. Alongside our core materials business, we develop and commercialise patented technologies and deliver specialist insulation systems for complex, high‑value environments.

This is an exciting time to join Zotefoams. We are growing internationally, investing in our people, technology and capabilities, and seeing increasing demand for our products across global markets. Our work sits at the heart of innovation, helping customers push boundaries in performance, sustainability and design.

We offer the chance to be part of a collaborative, forward‑thinking organisation where your ideas are valued, your development is supported, and your contribution has real impact on a global scale.

About the Role:

We are looking for an experienced and hands-on IT Manager to lead the IT function at our Vietnam manufacturing site. This role combines people leadership, service ownership, and technical direction across office and manufacturing environments. You will act as the senior on-site IT leader, working closely with Operations, Engineering, site leadership, global IT teams, and external suppliers to ensure reliable, secure, and effective IT services that support business and manufacturing operations.

Role Responsibilities:

• Lead, manage, coach, and develop the local IT team, setting clear priorities, objectives, and accountability.

• Own end-to-end local IT service delivery, including SLAs, KPIs, user satisfaction, major incident management, and continuous improvement initiatives.

• Oversee IT support across office and manufacturing environments, ensuring reliable and secure IT operations.

• Manage the IT aspects of Operational Technology (OT) environments, including infrastructure, connectivity, cybersecurity controls, access management, and supplier coordination.

• Partner with Operations and Engineering teams to support production systems, plant IT readiness, new production lines, and commissioning activities.

• Ensure compliance with corporate IT security standards, architecture requirements, and governance policies.

• Oversee endpoint security, patch management, vulnerability remediation, access controls, and audit action closure.

• Manage local IT infrastructure including network, wireless, VPN, and connectivity services in coordination with global IT teams.

• Lead local IT projects, system implementations, and global technology rollouts.

• Manage IT budgets, vendors, contracts, assets, and supplier performance while ensuring effective governance and cost control.
  

What you'll need:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.

• Minimum 5 years of IT experience, including at least 2 years in a leadership, supervisory, or IT management role.

• Previous experience in a manufacturing, industrial, or production environment.

• Proven experience in IT service delivery, infrastructure management, cybersecurity, and manufacturing technology support.

• Strong knowledge of Microsoft 365, Windows, Entra ID, Intune, networking, and endpoint management solutions.

• Experience working with global IT teams, third-party vendors, and external service providers.

• Strong written and spoken English with the ability to communicate effectively with international stakeholders.
  

What were looking for?

• A strong people leader with the ability to develop teams, delegate effectively, and drive accountability.

• Hands-on experience managing IT operations within a manufacturing or industrial environment.

• Solid understanding of cybersecurity, IT infrastructure, IT service management, and OT environments.

• Strong project management skills with the ability to lead system implementations and technology initiatives.

• Excellent problem-solving, decision-making, and incident management capabilities.

• Ability to work effectively across cultures, functions, and global time zones.

• A continuous improvement mindset with a strong customer-service focus and commitment to operational excellence.
  

Why Join Us?

Zotefoams is growing fast, investing globally and winning in new markets. This is a chance to be part of a business where things are moving, decisions are made quickly, and your work has real impact.

You won’t be a small cog here. You’ll have the space to take ownership, contribute ideas and see them through. We back our people to develop, step up and build long term careers, supported by a team that works together and delivers.

Our Values
Courage – We challenge, act and push for better.
Impact – We focus on what matters and deliver results.
Respect – We value different perspectives and work as one team.

Zotefoams is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.