Thanks for your time.
Kind Regards,
Sudhakaran M
Technical Recruiter
KRG Technologies Inc
Phone: 661 367 8000 Ext - 221 | Email: sudhakaran at krgtech.com
Job Description• Minimum 6 months to a year of IT call center experience
• Active Directory experience
• Password reset experience
• Ticketing System experience
• Windows/Outlook troubleshooting experience
• Remote Access experience
• Network connection troubleshooting experience
• Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner
• Escalation experience
• Professional attitude
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Minimum 6 months to a year of IT call center experience
- Active Directory experience
- Password reset experience
- Ticketing System experience
- Windows/Outlook troubleshooting experience
- Remote Access experience
- Network connection troubleshooting experience
- Ability to actively seek a resolution for issue without assistance
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
