The Role
Interns learn to become Functional Analysts supporting UMAX implementations for utility customers across Europe. Responsibilities include analyzing client processes and needs, assessing functional feasibility, creating functional designs, performing ERP analyses, supporting developers and testers, testing functionality, documenting conclusions, and assisting project managers and consultants.
Summary Generated by Built In
During your internship, you will receive guidance to become a Functional Analyst. You will join a Project Team, responsible for the successful & timely implementation of the UMAX solution at our customers’ premises in Europe. UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform. You will learn how to create your first functional design and how to work in a fast -evolving and international environment.
As our Intern, you will…
- Analyze the business processes of the client
- Identify the needs of the client
- Evaluate the functional feasibility of the requested functionalities
- Make a functional design
- Execute functional analyses with ERP (UMAX)
- Based on the analysis, give input to developers and testers
- Be involved with current IT client projects
- Formulate and document conclusions
- Test designed functionalities of your coworkers
- Support the Project Manager and functional consultants
At the end of the Internship, you will have a solid base to work in an IT consultancy firm like Itineris. All positions will be based in Ghent, Sint-Denijs-Westrem (buses coming from Gent-Sint-Pieters stop right in front of the building).
What you bring
As our Intern, you will…
- Analyze the business processes of the client
- Identify the needs of the client
- Evaluate the functional feasibility of the requested functionalities
- Make a functional design
- Execute functional analyses with ERP (UMAX)
- Based on the analysis, give input to developers and testers
- Be involved with current IT client projects
- Formulate and document conclusions
- Test designed functionalities of your coworkers
- Support the Project Manager and functional consultants
At the end of the Internship, you will have a solid base to work in an IT consultancy firm like Itineris. All positions will be based in Ghent, Sint-Denijs-Westrem (buses coming from Gent-Sint-Pieters stop right in front of the building).
What you bring
- Final year Master
- Excellent oral and written communications skills in Dutch and English.
- A dynamic team player, eager to gain valuable experience in a fast-changing technological environment.
Skills Required
- Final-year Master's degree
- Excellent oral and written communication skills in Dutch and English
- Dynamic team player eager to gain experience in a fast-changing technological environment
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The Company
What We Do
Itineris is a software company focused exclusively on water and energy utilities. It develops and implements UMAX, a cloud-based Customer Information System, CRM, ERP, asset, and field-service management platform built on Microsoft Dynamics 365 and delivered through Azure. The solution uses workflow automation, AI, and data capabilities to improve utility operations, customer engagement, revenue management, and environmental performance. Itineris serves utility organizations internationally.








