Toyota of Kirkland, a dealership in the O'Brien Auto Group, is looking for Full-Time Internet Sales Consultants who are looking for a chance to advance.
This position is paid 100% commission of personal production and unit counts or state Min Wage, whichever is greater. The percentages start at 25% and go up to 50% based off production. Subject to eligibility requirements, we offer the following benefits:
- Bonuses
- Vacation – based on hire date and paid based on position
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
Responsibilities:
- Handle all incoming internet inquiries and phone leads.
- Respond to emails in a professional, well-spoken manner.
- Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
- Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
- Direct customers to product information resources, including those available on the internet.
- Deliver inquiries/messages intended for other sales personnel and departments promptly.
- Other duties as assigned.
Qualifications
- Excellent verbal and written communication skills.
- Excellent face to face customer service skills.
- Proficient with Dealersocket CRM with the ability follow up and follow up again.
- Time management, prioritization skills, and ability to multitask required.
- Ambitious, goal-oriented mentality and eager to improve.
- Ability to hit sales quotas and closing percentages.
- Prior sales experience is preferred, but not required.
Equipment/Machines/Tools Typically Used: phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, and rulers.
Physical Demands: Required long periods (80-90% of workday) of standing and walking (on showroom floor, on dealership lot including interior and exterior of building). Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20lbs or less and carrying 10lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing and crawling.
Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.
Toyota of Kirkland is an equal opportunity employer and a drug-free workplace.
Skills Required
- Excellent verbal and written communication skills
- Excellent face-to-face customer service skills
- Proficient with DealerSocket CRM and persistent follow-up ability
- Time management, prioritization, and multitasking skills
- Ability to hit sales quotas and closing percentages
- Ambitious, goal-oriented mentality and eagerness to improve
- Valid driver’s license and acceptable driving record
- Successful completion of background screening and motor vehicle record review
- Ability to stand and walk extensively, lift up to 20 lbs, and perform showroom/lot duties
- Prior sales experience
What We Do
Toyota of Kirkland is an automotive dealership based in Kirkland, Washington, founded in 1986. The company specializes in the sale of new and pre-owned Toyota vehicles, including a wide selection of trucks and SUVs. They also provide professional automotive repair and maintenance services, aiming to deliver an exceptional ownership experience to customers throughout Kirkland and the surrounding Pacific Northwest region.
