Job
Description-Internet Sales
Position Summary
Essential Duties and Responsibilities:
Communicates effectively with internet customers and prospects according to their preferred method of communication, whether by phone, email or in person.
Assists customers in selecting a vehicle.
Understands the psychology of internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
Ensures that all Internet sales inquiries are handled in a timely manner.
Maintains an ongoing customer database to capture repeat business.
Knows and understands the federal, state and local laws which govern retail automobile sales.
Schedules first service appointment.
What We Do
RML Automotive is a multi-state automotive dealership group representing 16 brands across seven states in America's Heartland. It sells and services new and pre-owned vehicles, allowing shoppers to browse inventory, request details, schedule test drives, and inquire about financing. The company describes itself as a fourth-generation family business with experienced people committed to meeting customers' needs, and emphasizes integrity, dedication, and innovation in its customer relationships.
