At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Purpose
To support the efficiency, accuracy and compliance of the employee expense process globally using SAP Concur. The role will perform work to ensure quality and accurate completion of employee expense reporting, SOx and operational controls are in place and executed effectively.
Key Responsibilities
- Review and understand the latest local travel and expense policies and procedures, ensuring internal controls are maintained in compliance with corporate policies.
- Tier 1 support to affiliates - Credit card queries, system error resolution, general employee expense queries and follow up.
- Generic Mail Box (“GMB”) - Email response.
- SAP Concur-ERP interface issue – resolution and follow-up with affiliates.
- Credit card administration activities – Card application and cancellation, downloading statements and reporting, etc.
- Support Analysts in post payment audit on employee expenses reporting including follow up and closure.
- Prepare metrics and analysis for assigned affiliates
- Participate in formal/informal testing on system/audit rule enhancement and highlight any issues/concern
- Participate in local and global projects including continuous improvement ideas on existing processes.
- Adhoc work (manual data entry for system issues, reporting, analysis, etc).
- Provide support and backup to team members as and when required.
- Ability to multi-task, work well under pressure and prioritize responsibilities whilst demonstrating full ownership for assignment.
Minimum Qualification Requirements:
- Proficiency in English (spoken and written). Other language skills would be an advantage.
- Proficiency in using Microsoft Office software (Excel, Word, etc.). Other business analytical tool e.g. Power BI would be an added advantage.
- Accuracy and attention to detail.
- Strong compliance mindset
- Team player with ability to work across a diverse and cross-functional work group.
- Demonstrate strong interpersonal, written, and oral communication skills.
- Ability to respond to customer needs and managing their expectation effectively
- Good organizational and time management skills.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
#WeAreLillySkills Required
- Proficiency in spoken and written English
- Proficiency with Microsoft Office software, including Excel and Word
- Accuracy and attention to detail
- Strong compliance mindset
- Ability to work as a team member across diverse, cross-functional groups
- Strong interpersonal, written, and oral communication skills
- Ability to respond to customer needs and manage expectations effectively
- Good organizational and time management skills
- Other language skills
- Experience with Power BI or other business analytical tools
Eli Lilly and Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eli Lilly and Company and has not been reviewed or approved by Eli Lilly and Company.
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Retirement Support — Feedback suggests long-term savings are bolstered by a defined-benefit pension alongside a company 401(k) match and retiree health options. These elements make total compensation feel strong beyond base salary.
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Leave & Time Off Breadth — Feedback suggests paid time off is expansive, with substantial vacation, company shutdown days, and milestone time. This breadth of leave is viewed as a meaningful part of overall rewards.
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Parental & Family Support — Feedback suggests family-building and caregiving support are robust, including paid parental leave, adoption or surrogacy assistance, and backup care. These programs enhance the perceived value of benefits across life stages.
Eli Lilly and Company Insights
What We Do
Eli Lilly and Company engages in the discovery, development, manufacture, and sale of products in pharmaceutical products business segment. For more than a century, we have stayed true to a core set of values – excellence, integrity, and respect for people – that guide us in all we do: discovering medicines that meet real needs, improving the understanding and management of disease, and giving back to communities through philanthropy and volunteerism.
