Intern - Communications

Posted 8 Days Ago
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28210, Charlotte, NC, USA
In-Office
Internship
Other • Social Impact • Hospitality
The Role
Unpaid communications intern supporting marketing, branding, social media, internal communications, photography, videography, graphic design, and content creation. The intern will collaborate with residents, families, team members, and leadership while gaining experience in communications within a senior living and healthcare community. Duties include creating and organizing multimedia content, assisting with administrative tasks, attending activities and meetings, and maintaining confidentiality and professionalism.
Summary Generated by Built In

Communications Intern

Department: Communications

Location: Southminster, Executive Office
Reports To: Communications Specialist, Executive Assistant, or Assigned Preceptor

Position Summary

The Communications Intern will gain hands-on experience supporting the marketing, branding, and communication efforts of a Life Plan Community. This unpaid internship is designed for undergraduate or graduate students pursuing a degree in Communications, Public Relations, Journalism, Marketing, Digital Media, Graphic Design, or a related field. The intern will assist with content creation, social media management, photography, videography, graphic design, and internal communications while helping showcase the people, programs, and stories that make Southminster unique.

Through collaboration with residents, team members, and leadership, the intern will develop professional communication skills and gain experience in strategic communications within the senior living and healthcare industry.


Essential Duties and Responsibilities

  • Observe and support the Communications Specialist in providing high-quality content for internal and external communications.
  • Assist with administrative tasks for the Communications department and Leadership Team.
  • Attend resident and team member activities to capture photos and videos for marketing and communication purposes.
  • Help evaluate, edit, and organize photos and videos for use in social media, newsletters, and other communication channels.
  • Assist in creating graphics, flyers, social media content, and promotional materials.
  • Interact professionally with residents, families, and team members while maintaining resident dignity and confidentiality.
  • Gain experience managing multiple communication platforms for a professional organization.
  • Attend meetings, trainings, and educational opportunities to enhance knowledge of communications, aging services, and industry best practices.

Learning Objectives

Through this internship, students will:

  • Gain practical experience working with older adults in a healthcare and community environment.
  • Develop an understanding of communications, marketing, and public relations within a Life Plan Community.
  • Learn how communication strategies are used to engage residents, families, team members, and the broader community.
  • Learn the logistics of managing internal and external communications for an organization.
  • Increase knowledge of administrative operations within a Life Plan Community.
  • Strengthen written communication, content creation, professionalism, and interdisciplinary collaboration skills.

Qualifications

  • Current enrollment in a Communications, Public Relations, Journalism, Marketing, Digital Media, Graphic Design, or related degree program.
  • Interest in working with older adults and understanding the aging process.
  • Strong written, verbal, interpersonal, and organizational skills.
  • Experience with social media, photography, videography, graphic design, or other content creation tools preferred.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Ability to work effectively with diverse populations.
  • Must comply with applicable health screening, background check, and orientation requirements.

Physical Requirements

  • Ability to move throughout the community and participate in resident activities.
  • Ability to sit, stand, walk, and communicate effectively for extended periods.
  • Ability to occasionally lift or carry materials related to programming and events.

Disclaimer

This internship is unpaid and intended solely as an educational learning experience. Academic credit may be available through the student's educational institution, subject to school requirements and approval.

 

Skills Required

  • Currently enrolled in a Communications, Public Relations, Journalism, Marketing, Digital Media, Graphic Design, or related degree program.
  • Interest in working with older adults and understanding the aging process.
  • Strong written, verbal, interpersonal, and organizational skills.
  • Experience with social media, photography, videography, graphic design, or other content creation tools.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Ability to work effectively with diverse populations.
  • Compliance with applicable health screening, background check, and orientation requirements.
  • Ability to move throughout the community and participate in resident activities.
  • Ability to sit, stand, walk, and communicate effectively for extended periods.
  • Ability to occasionally lift or carry materials related to programming and events.
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The Company
HQ: Charlotte, NC
350 Employees
Year Founded: 1984

What We Do

Southminster, Inc. is a non-profit, charitable lifeplan community and continuing care retirement community (CCRC) located in Charlotte, North Carolina. Established in 1984, it provides innovative living solutions for seniors across a full continuum of care, including independent living, assisted living, and skilled nursing. Its mission is to embrace community, caring, and collaboration to enrich the lives of seniors, fostering dignity, privacy, and peace of mind.

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