Integration & Solution Specialist - Welfare

Posted Yesterday
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Milan, ITA
Hybrid
35K-35K Annually
Mid level
Fintech • Payments • Financial Services
The Role
Lead B2B integrations from discovery through go-live, translating client and partner needs into functional requirements, data mappings, operational flows, and technical deliverables. Coordinate development, testing, validation, onboarding, and partner implementation while managing milestones, risks, dependencies, and escalations. Standardize integration processes through reusable templates and automation, support sales feasibility assessments, and improve flexible benefits workflows across clients, providers, merchants, and HR or welfare platforms.
Summary Generated by Built In

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users.

We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what’s broken — you’ll find people here who work exactly in the same way. And together, you’ll build something worth being proud of.

What you’ll be doing

As our Integration & Solution Specialist - Welfare, you’ll turn the needs of clients and partners into integrations that work, taking each one from the first discovery call to go-live.

Here’s what that looks like in practice:

  • Discovery - Lead discovery with clients and partners. Turn business needs and constraints into functional requirements and integration setups that last (API, file exchange, automations).

  • Flow design - Design and document end-to-end flows in detail: data mapping, frequency, controls, exception handling and technical deliverables, working side by side with the development teams.

  • Project management - Run integrations from start to finish. Set milestones, assign responsibilities, coordinate across teams, and keep track of progress, risks and dependencies.

  • Testing and go-live - Oversee testing, validation and go-live. Handle blockers and escalations quickly, and hand over smoothly to the teams that run and support the integration day to day.

  • Standardisation - Create guidelines, reusable templates and checklists, so delivery scales with less complexity and fewer custom interventions.

  • Partner onboarding - Onboard and integrate strategic partners, merchants and HR/welfare platforms, keeping business logic and information systems aligned.

  • Flexible benefits flows - Map and improve the operational flows of the flexible benefits ecosystem between Satispay, client companies and providers: employee records, allocations, transactions, reporting and data reconciliation.

  • Sales and partnerships support - Support the sales and partnerships teams in qualifying opportunities, checking technical and functional feasibility and operational constraints before commercial agreements are signed.

  • Continuous improvement - Collect recurring patterns and needs from the welfare ecosystem, spot what can be automated, and help improve product features.

Who we’re looking for

This role needs someone who takes an integration from the first requirements to a smooth go-live, and is just as comfortable talking to technical and non-technical people.

  • Experience - At least 3 years managing B2B integrations, from requirements gathering to go-live.

  • Functional analysis - Process mapping and design of end-to-end operational flows.

  • Integration know-how - Familiarity with APIs, file exchange, data mapping, authentication and data quality checks.

  • Communication - You talk with technical and non-technical people, and weight constraints, alternatives and operational impact. You don’t need to be a developer.

  • Autonomy - You handle standard integrations on your own, love solving problems, and ask for support on the most complex cases.

  • Organisation - Good organisational skills and a knack for managing priorities.

  • Nice to have - Experience in the welfare ecosystem, flexible benefits, HR tech or payroll, in standardising and automating integration processes, and in managing external vendors and partners and coordinating cross-functional projects.

Don’t worry if you don’t tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you’re passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

  • ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.

  • 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.

  • ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.

  • 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.

  • 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Salary: Starting from €35,000 gross per annum

This range is set using objective, gender-neutral criteria for the role’s core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer
At Satispay, we’re proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.
Join us in a workplace where everyone belongs!

Learn more about us
Curious what it’s actually like here? Our values and pillars shape how we work every day: explore them here.

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Skills Required

  • At least 3 years of experience managing B2B integrations from requirements gathering through go-live
  • Experience with process mapping and end-to-end operational flow design
  • Familiarity with APIs, file exchange, data mapping, authentication, and data quality checks
  • Ability to communicate with technical and non-technical stakeholders
  • Ability to manage standard integrations independently and solve problems autonomously
  • Strong organizational skills and ability to manage priorities
  • Experience in welfare, flexible benefits, HR technology, or payroll
  • Experience standardizing and automating integration processes
  • Experience managing external vendors and partners and coordinating cross-functional projects

Satispay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Satispay and has not been reviewed or approved by Satispay.

  • Equity Value & Accessibility — Stock options are granted to all permanent employees with performance-based top-ups, broadening access to ownership. This structure can elevate total compensation beyond base salary.
  • Flexible Benefits — A flexible benefits budget in Italy and meal vouchers, alongside relocation support, add tangible, locally relevant value to compensation. These choice-based elements can materially boost take-home value where available.
  • Leave & Time Off Breadth — Unlimited paid time off and flexible hours expand time-away and scheduling options. Enhanced parental leave and extra time off for a child’s illness further broaden leave coverage.

Satispay Insights

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The Company
HQ: Milan, Lombardy
750 Employees
Year Founded: 2013

What We Do

Satispay is a financial platform built around a simple idea: empowering people through finance by bringing your everyday finances into one place. You can pay, save, and invest from a single app, without the complexity that usually comes with financial services. We started in 2015 as a payment network, became an Italian unicorn in 2022, and have kept expanding ever since - into corporate welfare, Buy Now Pay Later, and investing, with debit cards in partnership with Mastercard marking our natural evolution toward banking. Today 6.5 million people and 450,000+ affiliated stores use Satispay: proof of what making financial services accessible to everyone looks like in practice, whether you're paying, getting paid, or managing welfare for a company. Our goal is straightforward: building the most loved platform in the world for managing your financial life. Behind it is a team of 750+ talented people across Europe, and we're still growing. If you'd like to be part of it, take a look at our open roles: https://jobs.ashbyhq.com/satispay?utm_source=ebli

Why Work With Us

Satispay is building the most loved financial platform in the world. 6.5M people and 450,000 shops already run on it. Everyone here holds stock options, so you own a piece of what you build. It's fast and not for everyone. If you want a comfortable seat, skip us. If you want your work to reach millions, come.

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