Integrated Product Support Documentation Specialist

Posted 10 Days Ago
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Virginia Beach, VA, USA
In-Office
75K-85K Annually
Senior level
Aerospace • Professional Services • Defense
The Role
Develops and maintains provisioning and technical documentation for Navy SSDS and Integrated Combat Systems. Manages ICAPS packages, tracks technical data, supports SIDs, SCDs, ECPs, and problem reports, incorporates fleet feedback, and participates in technical reviews and ILS/IPS meetings. The role requires configuration and data management, coordination across multiple sites, on-site work in office or shipboard environments, and an active DoD Secret clearance.
Summary Generated by Built In

About Decision Technologies, Inc.

Decision Technologies was founded to help bridge the gap between Department of Defense and Federal Government acquisition programs and technology to help our customers optimize their decision-making process. Over the years, our areas of expertise have expanded to include Systems Engineering, Program Management, In-Service Engineering, Equipment Repair, Research and Development, Test and Evaluation, and Intelligence and Counterintelligence Support. Our growth and success have positioned us as a premier engineering and intelligence services provider contributing to our nation's defense.

Our company culture cultivates talented problem-solvers on focused on performance with industry-leading teamwork and responsiveness. We have established a reputation for offering superior services and solutions, proven integrity and innovation, employee engagement and development, and customer collaboration.

Bring your expertise and knowledge to our team!

We are seeking a qualified Integrated Product Support Documentation Specialist in Virginia Beach, VA. This position is not eligible for hybrid or remote work situations. This is a 100% on-site, in-office position.

Position Description:

This position develops and maintains all provisioning and technical documentation for SSDS and Integrated Combat Systems, including PTDs and APLs updated with approved engineering and field changes. It manages and tracks ICAPS packages through NAVSUP WSS, monitors the accuracy and adequacy of technical data, and supports the creation and processing of SIDs, SCDs, ECPs, and Problem Reports. The role incorporates Fleet feedback from FCFBRs and ESRS into provisioning updates and participates in technical reviews, planning sessions, working groups, and ILS/IPS meetings to ensure system supportability and sustainment remain fully aligned with Navy requirements.

 

YOU MUST HAVE AN ACTIVE DOD SECRET CLEARANCE

 

Responsibilities and Duties:

  • Develop and maintain Provisioning Technical Documentation (PTD) and Allowance Parts Lists (APLs) for fielded and developmental SSDS and Integrated Combat Systems (ICS) baselines, incorporating approved engineering and field changes
  • Manage and track Interactive Computer Aided Provisioning System (ICAPS) packages and provisioning actions through completion following submission to Navy Supply Weapon System Support (NAVSUP WSS)
  • Track technical documentation status and support efforts to ensure technical data products remain accurate, adequate, and suitable for system supportability and sustainment
  • Support the development, tracking, and processing of Supportability Investment Decisions (SIDs), Ship Change Documents (SCDs), Engineering Change Proposals (ECPs), and Problem Reports related to SSDS
  • Provide provisioning feedback from Fleet COSAL Feedback Reports (FCFBRs) and Engineering Support Requests Systems (ESRS)
  • Participate in technical documentation meetings, planning activities, working groups, and reviews, including ECPs, SCDs, Technical Working Groups, and ILS/IPS meetings

 

Physical Requirements:

  • Ability to work in office, industrial, or shipboard environments
  • Ability to lift and move materials within one-man lift guidelines
  • Ability to perform site surveys and carry a laptop computer

 

 

Required Qualifications and Skills:

  • HS Diploma or equivalent, with 5+ years of related experience with SSDS, Navy, and/or shipboard systems
  • Proven experience in configuration and data management
  • Proficiency with Microsoft Teams to update task status and maintain team communications
  • Ability to coordinate with multi-site teams and manage complex documentation processes

 

Desired Qualifications:

  • BS degree in a related field.
  • Experience with Windchill supporting IWS electronic Product Lifecycle Management (PLM) tasking
  • Experience with ERP and Navy Data Environment (NDE) ILS modules
  • Experience supporting NSWCDD Dam Neck (DNA)

 

Travel Requirements:

  • Less than 10%
  • Domestic flight travel or access to secure federal facilities/military bases requires the candidate to obtain and maintain appropriate ID credentials (e.g., REAL ID) by the start date. More info: https://www.dhs.gov/real-id

 

Compensation:

Compensation at Decision Technologies, Inc. is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience; as well as contract-specific affordability and organizational requirements.

 

Employee Benefits:

  • Competitive Paid Time Off
  • Comprehensive Medical, Dental and Vision Insurance
  • Employee Assistance Programs
  • Flexible Spending Accounts (Medical, Dependent Care & Commuter)
  • Company paid Short-Term, Long-Term, Life and AD&D Insurance
  • 401(k) match
  • Tuition Reimbursement
  • Paid Certifications

 

 

Decision Technologies, Inc. is an equal employment opportunity that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Skills Required

  • High school diploma or equivalent
  • At least 5 years of related experience with SSDS, Navy systems, and/or shipboard systems
  • Active Department of Defense Secret clearance
  • Experience in configuration and data management
  • Proficiency with Microsoft Teams
  • Ability to coordinate with multi-site teams and manage complex documentation processes
  • Bachelor’s degree in a related field
  • Experience with Windchill supporting IWS electronic product lifecycle management tasking
  • Experience with ERP and Navy Data Environment ILS modules
  • Experience supporting NSWCDD Dam Neck
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The Company
109 Employees
Year Founded: 2003

What We Do

Decision Technologies, Inc. is a defense-focused technical support and engineering consultancy that helps Department of Defense and federal acquisition programs make better technology decisions. Its capabilities include systems engineering, program management, in-service engineering, equipment repair, research and development, test and evaluation, intelligence support, logistics, and RF and missile-sensor systems expertise. The company provides specialized, cost-effective solutions for complex defense missions.

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