Imperial Textile is recruiting for an Inside Sales Support Rep to provide direct support in the ongoing development of existing and prospective customers in our promotional products division. Great opportunity for a newer Sales Rep looking to take the next step in their career or a Customer Service Rep looking to make the bridge over to Sales.
Job Description- Help customers select products based on the customers' needs, product specifications, and interests.
- Respond to customers' requests for pricing, availability, and product uses and creative ideas, and samples.
- Prepare quotations according to bid specifications, with accurate configurations.
- Coordinate order flow with production and secure best ship method to meet customer due dates.
- Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns.
- Support sales efforts such as attending trade shows.
- Research new sales opportunities, identify key retail sources, generate interest and close sales.
- Maintain and expand your database of prospects.
- Keep management informed of activity, including timely correspondence through emails and calls.
- 2 years of Customer Service/Sales experience
- Familiar with GSuite.
- Ability to work independently with appropriate guidance.
- ERP, MRP or NetSuite experience a plus!
What Can We Offer You?
At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.
If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!
Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.
Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
Skills Required
- 2 years of Customer Service/Sales experience
- Familiarity with GSuite
- Ability to work independently with appropriate guidance
- Experience with ERP, MRP, or NetSuite
What We Do
Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells, and distributes products from its headquarters in Buffalo, NY, and warehouses across the United States, servicing the hospitality, institutional, and promotional product industries.
