The Role
Supports sales and account growth within the milling segment by managing customer relationships, identifying prospects, monitoring market and competitive activity, maintaining CRM records, coordinating customer setup, and assisting with pricing, presentations, business reviews, and sales initiatives. The role partners with procurement, product development, production, technical services, and customer service teams while conducting market research and reporting on sales forecasts, orders, shipping, and contracted volume compliance.
Summary Generated by Built In
Do you enjoy building customer relationships and driving business growth? Grain Processing Corporation, a KENT WORLDWIDE™ company, is seeking an on-site Inside Sales Representative to play a key role in expanding our Milling Segment and supporting the success of our Specialty Ingredients Sales team. In this role, you'll play a key part in expanding business by partnering with flour mills, grain processors, and ingredient manufacturers to understand their needs, identify opportunities, and deliver value-driven solutions. This position combines account management, business development, market analysis, and cross-functional collaboration to drive customer success and business results. If you're a proactive, results-driven professional who enjoys building relationships, solving challenges, and making a meaningful impact in a growing segment of GPC, we'd love to have you join our team.
- This role is designed and intended to be performed on-site in Muscatine, Iowa.
- Support the marketing and sale of products within the Milling Segment of Specialty Ingredients Sales.
- Report on customer activities, shipping and order volumes, sales forecasts, and logistical considerations.
- Monitor and report on competitive activity, including pricing, product innovations, quality, and market developments.
- Maintain up-to-date sales records in Microsoft Dynamics CRM and publish reporting on contracted volume compliance.
- Conduct market research, reporting, and other special assignments to identify growth opportunities within the milling industry.
- Initiate and maintain personal, phone, and written contact with customers and prospects.
- Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, Technical Services, and other stakeholders who influence purchasing decisions.
- Identify key accounts, both current and prospective, and develop strategies to build and maintain business within those accounts.
- Oversee internet inquiries and direct opportunities as appropriate.
- Coordinate the new customer setup process for milling accounts.
- Act as a pricing liaison between sales and customer service.
- Support account management activities and assist with customer presentations, business reviews, and sales initiatives.
- Perform other duties as assigned.
- Bachelor's degree in a related field of study preferred.
- Minimum two years of sales, account management, customer service, or business development experience preferred.
- Experience within the milling, grain processing, food ingredients, agricultural, or related industries preferred.
- Demonstrates strong market insight and strategic alignment with long-term business goals.
- Exercises sound judgment, ethical decision-making, and personal integrity.
- Communicates confidently and effectively across written and verbal channels.
- Operates independently while fostering collaboration and team-oriented results.
- Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.
- Strong organizational skills with the ability to manage multiple priorities and customer requests.
- Minimal travel is required (<10%) for training, company events, customer visits, and industry meetings.
- Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor’s degree in a related field of study
- Minimum two years of sales, account management, customer service, or business development experience
- Experience in milling, grain processing, food ingredients, agricultural, or related industries
- Strong market insight and strategic alignment with long-term business goals
- Sound judgment, ethical decision-making, and personal integrity
- Confident and effective written and verbal communication
- Ability to work independently and collaboratively
- Proactive solution identification, sales strategy development, and stakeholder engagement
- Strong organizational skills and ability to manage multiple priorities and customer requests
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The Company
What We Do
KENT Corporation (now KENT WORLDWIDE) is a family-owned, diversified parent company whose operating businesses span corn wet milling, animal feed and nutrition, pet care, and food and beverage products. It manufactures and markets agricultural specialty ingredients and consumer products for food, industrial, food-service, and pet-care markets. The corporation also provides management and administrative services to its operating companies, which serve customers in the United States, Canada, and worldwide.
