Inside Sales - Edge Group

Overview:

Founded in 1946 in the city of Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States and has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia.  Opportunities exist for career-oriented individuals who are interested in successfully serving a customer base of electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

At Scott Electric Company, we’re committed to creating an inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value the diverse perspectives and talents each person brings and believe that our differences make us stronger.

All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant (Non-Compete, Non-Disclosure). 

Position Summary:

The Edge Group (Energy and Design Efficiency Group) is a specialized division of Scott Electric focused on providing comprehensive lighting solutions for commercial, industrial, and energy-efficiency projects. Our team partners with customers, contractors, manufacturers, and sales representatives to provide lighting design, product recommendations, project management, and energy-saving solutions. We are willing to train the right candidate who is motivated, detail-oriented, customer-focused, and eager to learn a specialized segment of the electrical distribution industry.

The Inside Sales – Edge Group position is responsible for supporting customers, sales representatives, and branch personnel by preparing quotations, processing orders, coordinating lighting projects, and providing lighting product recommendations. This role ensures projects are accurately quoted, properly managed, and completed on schedule while maintaining a high level of customer service and operational efficiency.

Responsibilities:

• Provide professional and timely support to customers, outside sales representatives, and branch personnel regarding lighting products, pricing, availability, and project requirements
• Prepare, review, and process lighting quotations based on customer requests, specifications, and project requirements
• Accurately enter and manage customer orders, ensuring correct products, pricing, quantities, and delivery information
• Coordinate lighting projects from initial quotation through procurement, material delivery, and project completion
• Assist with interior and exterior lighting layouts using AGi32 lighting design software (training provided)
• Recommend lighting fixtures, controls, and energy-efficient solutions based on application requirements and customer needs
• Communicate with customers, manufacturers, vendors, and sales representatives regarding pricing, lead times, product availability, and technical information
• Monitor open orders, project releases, and backorders to ensure materials are delivered accurately and on schedule
• Assist with resolving order discrepancies, product issues, returns, and customer concerns
• Support outside sales representatives and branch personnel with lighting opportunities, project coordination, and product recommendations
• Develop and maintain knowledge of commercial and industrial LED lighting products, controls, and industry developments
• Assist customers with understanding available energy-efficiency and utility rebate programs
• Work closely with other members of The Edge Group to maintain efficient operations and excellent customer service

Requirements:

• High school diploma or equivalent
• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Ability to manage multiple quotations, orders, and projects simultaneously
• Strong problem-solving and time management skills
• Comfortable working with computers and learning new software systems
• Ability to work independently and as part of a team
• Commitment to providing exceptional customer service
• Willingness to learn commercial and industrial lighting products, applications, and lighting design principles
• Dependability, professionalism, and a positive attitude

Preferred:

• Previous customer service, inside sales, quotation, or order processing experience
• Experience in the electrical, lighting, construction, or distribution industry
• Knowledge of commercial and industrial lighting products and controls
• Experience coordinating projects or managing customer accounts
• Familiarity with AGi32 lighting design software
• Understanding of energy-efficient lighting solutions and utility rebate programs

Must submit to a background check and drug testing

Scott Electric offers a comprehensive benefits package, including:

• 401(k)
• 401(k) matching
• Health insurance*(Including a 100% company-paid plan, no employee contribution).
• Dental insurance
• Vision insurance
• Company paid life insurance
• Bereavement leave
• Paid time off
• Referral program
• Employee assistance program
• Employee discount
• Flexible spending account
• Tuition reimbursement*(100% company paid)
• Paid holidays
• Employee Stock Ownership Plan (ESOP)
  

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person