Infrastructure Support Engineer

Posted Yesterday
2 Locations
In-Office or Remote
Entry level
Software
The Role
Build, configure, install, and troubleshoot Linux-based systems in datacenter, hardware lab, and desktop environments. Rack and cable equipment, configure operating systems and testbed files, support regression test infrastructure, troubleshoot failed tests and processes, and resolve basic network, software, and hardware issues.
Summary Generated by Built In

This is an entry level position is an opening on the Nokia Infrastructure Team in Westford, MA supporting a datacenter which is mission critical for software teams around the globe, as well as on-site hardware development lab & desktop environments.  Candidate must be able to work closely with other individuals on a small team and must also be able to adapt to situations that may arise on a day-to-day basis, while getting pulled in different directions, jumping from one task to another.
 

Responsibilities
  • Build, configure, and install Linux-based systems for deployment in a lab & data center type of environment
    • Unbox, rack & stack, cable
  • Install & configure Linux OS, as well as creating testbed files
  • Support regression test bed infrastructure, troubleshooting failed tests & processes
  • Troubleshoot basic network or environment issues
     
Qualifications
  • BS or MS in Computer Science or related technical field.
  • Knowledge of Linux and Windows systems
  • Knowledge scripting concepts.  Examples of which are:
    • Shell scripts
    • Python
    • Ansible
    • Perl
  • Basic knowledge of virtual machines & container  (Docker) concepts – ProxMox, VMWare, VirtualBox, etc…
  • Knowledge of networking concepts
  • Ability to troubleshoot and debug a mix of software and hardware issues
  • Good communications skills
  • Must be able to lift 50lbs of equipment
     
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits for students in the US:
  • Flexible and hybrid working schemes to balance study, work, and life
  • Professional development events and networking opportunities
  • Well-being programs, including Personal Support Service 24/7 - a confidential support channel open to all Nokia employees and their families in challenging situations
  • Opportunities to join Nokia Employee Resource Groups (NERGs) and build connections across the organization
  • Employee Growth Solutions, mentorship programs, and coaching support for your career development
  • A learning environment that fosters both personal growth and professional development – for your role and beyond

Disclaimer for US/Canada

Nokia maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 3 calendar days and up to 180 days or until candidate/s identified.

Skills Required

  • BS or MS in Computer Science or a related technical field
  • Knowledge of Linux and Windows systems
  • Knowledge of scripting concepts, including Shell, Python, Ansible, or Perl
  • Basic knowledge of virtual machines and Docker container concepts, including Proxmox, VMware, or VirtualBox
  • Knowledge of networking concepts
  • Ability to troubleshoot and debug software and hardware issues
  • Good communication skills
  • Ability to lift 50 pounds of equipment

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Parental & Family Support — Paid parental leave is positioned as a global minimum policy offering at least 90 days of paid leave with return-to-work protections, regardless of gender. Feedback suggests this establishes a strong baseline for new parents across locations.
  • Healthcare Strength — Health coverage commonly includes medical and disability insurance, alongside a global life-insurance commitment being implemented. Feedback suggests these elements create a solid core of protection within the total package.
  • Wellbeing & Lifestyle Benefits — Work-life balance is supported by flexible or hybrid work options plus wellness programs, occupational health services, gyms, and around-the-clock support in some locations. Feedback suggests this breadth elevates day-to-day quality of life and makes the benefits feel above average.

Nokia Insights

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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