Are you technically skilled with good problem-solving abilities? PYA is seeking an Information Technology Specialist to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. The duties of the Information Technology Specialist include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, amongst other technical duties. The Information Technology Specialist will interact with colleagues throughout the PYA Enterprise.
RESPONSIBILITIES
- Provide first level technical support to PYA employees, including troubleshooting hardware and software issues and serving as the first point of contacts for issues and errors, via email, telephone, remote connection, and at the user’s deskside
- Assist with computer setup for new PYA employees
- Repair or replace damaged hardware on computers or technical equipment
- Software support across a wide range of applications
- Establish excellent relationships with all departments and colleagues
- Manage technical documentation
QUALIFICATIONS
- Associate degree, or pursuit of associate degree, in IT, computer science, or related field required
- 1+ years of experience in computer support preferred, ideally with PCs and Macs
- Experience with Office 365 required
- Sound judgement with the ability to manage risk effectively
- Superior communication skills, both oral and written
- Excellent project management skills
- Traits that include: detail-oriented, flexible, and responsive
- Ability to effectively work as a member of a team
- Client-oriented work ethic
- Openness to feedback
ABOUT PYA
PYA, a leading independent professional services firm, serves clients across the United States with expertise in consulting, accounting, audit, tax, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. PYA is also a member of HLB, the global accounting and advisory network, with affiliate firms in over 150 countries. Learn more about The PYA Way.
WHY PYA?
- Be part of a dynamic and collaborative team that values innovation and excellence
- Work with industry leaders who are committed to professional growth and client success
- Competitive compensation, comprehensive benefits, and opportunities for career advancement
Skills Required
- Associate degree or current pursuit of an associate degree in IT, computer science, or a related field
- Experience with Microsoft Office 365
- At least one year of computer support experience, ideally supporting PCs and Macs
- Sound judgment and ability to manage risk effectively
- Superior oral and written communication skills
- Excellent project management skills
- Detail-oriented, flexible, and responsive work style
- Ability to work effectively as part of a team
- Client-oriented work ethic
- Openness to feedback
What We Do
Real estate is typically one of the top expenses for any healthcare provider. When viewed as a cost, real estate can be a barrier to strategic initiatives. But when viewed as a strategic asset, real estate can be a catalyst for growth. At RTG, we believe “Real estate follows strategy.” Following this motto, RTG is committed to providing innovative real estate solutions so that healthcare leaders save money, manage risks, and enhance delivery of care. RTG acts as an extension of the healthcare leadership team to bring a comprehensive view of their real estate and empower the organization to position real estate as a strategic asset, not just a cost of doing business. RTG brings an “advisory-first” approach to everything we do, it’s fundamental to who we are and how we work with our clients. Since 1998, RTG has served many of the nation’s premier health systems, physician practices and property owners, helping providers navigate the multi-faceted aspects of their real estate portfolios. We have a proven track record of delivering results for our clients. RTG is known for our people—our depth of knowledge, broad experience, and unwavering integrity. Our team of dedicated healthcare real estate professionals bring an unparalleled commitment to providing independent and objective advise, no matter what the issue or question at hand. Healthcare real estate is a complicated and constantly changing industry. So whether you are considering market expansion, facility development, cost reduction, regulatory compliance evaluation, or just need some sound advice….RTG can help! For more information, please visit www.realtytrustgroup.com.
