The Role
Manages employee relations and labour compliance across the business, including disciplinary, grievance and incapacity processes, CCMA representation, investigations, mediation, statutory reporting, policy development, OHS claims, manager training and executive reporting. The role advises leadership on South African labour legislation and maintains accurate employee relations documentation and case records.
Summary Generated by Built In
We are looking for an experienced IR Relations & Compliance Manager to join Browns Jewellers and take ownership of fair, consistent and legally compliant people practices across the business. You will shape how we approach discipline, grievances and statutory compliance, ensuring it reflects the excellence and sophistication our brand is known for.
This is a key role within our HR function, responsible for ensuring fair, consistent and legally compliant people practices across the business.
You will manage the full employee relations lifecycle, including disciplinary and grievance matters, incapacity processes, CCMA representation, labour legislation, statutory compliance, policy development and management training.
Working closely with the HR Executive and business leadership, you will provide trusted advice on employment legislation, build management capability and ensure our people practices meet the high standards expected of the Browns brand.
Key Responsibilities
This is a key role within our HR function, responsible for ensuring fair, consistent and legally compliant people practices across the business.
You will manage the full employee relations lifecycle, including disciplinary and grievance matters, incapacity processes, CCMA representation, labour legislation, statutory compliance, policy development and management training.
Working closely with the HR Executive and business leadership, you will provide trusted advice on employment legislation, build management capability and ensure our people practices meet the high standards expected of the Browns brand.
Key Responsibilities
- Manage end-to-end disciplinary, grievance and incapacity processes.
- Represent Browns at the CCMA and relevant bargaining councils.
- Manage employee relations matters, investigations, conflict resolution and mediation.
- Oversee statutory compliance across relevant South African labour legislation.
- Coordinate Employment Equity, WSP and ATR requirements.
- Manage IOD/COIDA claims and support OHS compliance.
- Maintain accurate ER records, case registers and documentation.
- Develop and maintain HR policies and procedures.
- Provide expert advice to management on labour legislation and employee relations.
- Deliver practical ER and labour legislation training to managers and employees.
- Analyse ER trends and provide meaningful insights for executive reporting.
Requirements
Benefits
- Competitive, market-related salary
- Generous staff discounts across our luxury products
- Clear career growth opportunities within a fast-growing premium brand
- A beautiful, high-end working environment
- Daily, nutritious lunch provided by our in-house canteen
- A paid day off on your birthday
Skills Required
- Bachelor's degree in Labour Law, Labour Relations, Human Resources, or a related field
- Minimum 5 years of experience in Employee Relations, Industrial Relations, or Labour Law
- Experience managing disciplinary and grievance processes and chairing hearings
- Strong experience with CCMA conciliation and arbitration
- Knowledge of South African labour legislation and statutory requirements
- Strong communication, investigation, facilitation, and stakeholder management skills
- Experience in a multi-site retail environment
- Retail or luxury industry experience
- Valid driver's license and own transport
- Proficiency in MS Office and HR/ER case management systems
- Postgraduate qualification or professional certification in Labour Law or Employee Relations
- SABPP registration
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Browns Jewellers has five generations of experience, crafting fine diamond jewellery since 1934 with classic, timeless, and sophisticated designs using ethically sourced natural diamonds.
