Individual Contributor - Variable Status

Job Summary  

The Worship Experience Coordinator will serve as the leader for specific Worship events and programs in collaboration with the Worship Experience Team. Coordinator activities include overseeing volunteer teams and providing on-site management of events such as Christmas at Resurrection, special worship music events/concerts, weekend worship services, Holy Communion and special services including Candlelight Christmas Eve and Easter across all Resurrection locations. The Worship Experience Coordinator may also fill in for regular staff during absences or extended time away. 

Essential Responsibilities and Expectations: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Position-Specific 

• Serve as the on-site Staff leader in Worship Experience for assigned events and services
• Provide holistic leadership, training, and support to all Worship Experience/Guest Connection Teams
  • Manage volunteer schedules and ensure adequate coverage for events/services
  • Provide just-in-time training for each specific event and communicate the expectations/priorities for each serving role
  • Offer support and encouragement as well as redirection if needed for volunteers serving at events/services
  • When applicable, prepare for and conduct meetings, trainings, and celebration/recognition events

• Oversee set up and tear down of worship space and common areas for event/service
• Manage logistics of special handouts, catering and/or promotional items
• In collaboration with the Worship Experience Team provide timely oversight of any guest follow up designated for a specific event/service
• Troubleshoot and manage event/facility in collaboration with Worship Experience, Facilities, Security and other Resurrection teams. 
• Attend Worship Experience and Location-specific team meetings as related to the specifically assigned event(s)
• Other duties and tasks as assigned.

Churchwide 

• Follow Jesus and engage in the “five essential practices” of the Christian life: worship, study, serve, give, and share.
• Support the church’s purpose of “building a Christian community where non-religious and nominally religious people become deeply committed Christians.”
• Exemplify the church’s values and support its theological direction as a United Methodist Church.

Competencies

• Activating - proactively takes on new challenges and opportunities with energy and urgency.
• Developing Others – coaches, encourages and resources individuals and teams to discover their calling and meet career and church goals.
• Driving Vision and Clarity – ensures people are on the same page and understands the cross-functional role teams play in making the church a success.
• Innovating – provides new solutions that will elevate the church’s effectiveness. 
• Improving Systems – configures organizational systems, structures, and processes for greater effectiveness. 
• Leading Change – promotes, champions and enables changes and helps bring others along in the process. 
• Motivating – creates a climate where people are inspired to do their best to help the church achieve its purpose.
• Orchestrating – ensures everyone works together to achieve the same goal of staging seamless, coherent user experiences.
• Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
• Resourcing – secures and deploys resources as effectively and efficiently as possible. 
• Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals.

Qualifications 

• Required Skills: Positive and professional communication skills with strong acumen for working with a wide variety of people. Proficient computer skills, especially with MS Excel, Outlook, and Word.   Data management expertise through database maintenance and reporting.  Aptitude working with web content management software. Ability to multi-task and manage competing priorities.
• Physical Requirements: Must be able to lift, push, or pull 50lbs., stand for long periods of time and walk extensively during worship services.