Implementation Specialist

Reposted 9 Days Ago
Be an Early Applicant
Houston, TX, USA
In-Office
Mid level
Information Technology • Retail
Your end to end, retail, point of sale solutions provider!
The Role
The Implementation Specialist will configure and troubleshoot hardware and software, manage inventory, and handle shipping and receiving tasks.
Summary Generated by Built In
Company Description

RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how your business grows, RIS will partner with you to bring your business the right tools: Store Operations, Merchandising, and Business Intelligence, along with experienced in-house customization services.

Job Description

Retail Information Systems currently has an opportunity for an Implementation Specialist. This role will include computer hardware and software configuration, troubleshooting and other technical aspects as well as inventory management, shipping and receiving.

Responsibilities:

  1. Hardware configuration
  2. Hardware troubleshooting & resolution
  3. Software configuration
  4. Shipping & Receiving
  5. Documentation of hardware and software inventory
  6. Physical Inventory
  7. Management of loaner hardware
  8. Management of rental hardware
  9. Management of supply orders

Qualifications

  1. 3 years related experience
  2. Retail Pro experience a plus
  3. Good communication skills
  4. Strong Customer Service skills
  5. Problem solving skills
  6. Computer hardware and software analysis
  7. Ability to adjust priorities and changes

Additional Information

All your information will be kept confidential according to EEO guidelines.

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The Company
HQ: Houston, TX
36 Employees
Year Founded: 1995

What We Do

Retail Information Systems provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software and hardware solutions to clients worldwide, from large Retail/Wholesale chains to specialty retailers, in all types of verticals. For nearly two decades RIS has strived to exceed the expectations of our clients by offering outstanding in-house technical support and extensive knowledge of the Retail and IT industries. RIS is fortunate to be supported by a team whose functional and technical expertise, combined with their hands-on experience, ensures that our clients receive the most effective and professional service. RIS is a Retail Pro Diamond Partner and Certified NCR CounterPoint Partner. In addition, RIS is a strategic partner with Conductiv, Inc. and Retail NEXT. Through these partnerships, RIS brings the latest in innovative technology to their clients to create end-to-end business solutions to give them the advantages they need. No matter how your business grows, RIS will partner with you to bring your business the right tools, such as: Software/Hardware Consulting Project Management Store Operations Traffic Counting & Conversion Merchandising Business Intelligence In-house Customization Services eCommerce (standalone or integration) Website Design & Development Mobile POS & Inventory Tools

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