SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Job DescriptionCompany: SystemCanada | www.systemcanada.com
World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan
Job Description
All resumes can be send directly to [email protected]
Candidate must have legal work authorization to work in US.
Job Description:
Hyperion Support - Onsite Coordinator
Long term on-site position at Miami, Florida.
Associate will be responsible for -
1. Administration & Support activities related to Hyperion EPM workspace, Hyperion Interactive Reporting & Hyperion Essbase v11.x
2. Upgrade of Hyperion EPM products from v11.1.x to 11.1.2
3. Handling and taking ownership of any Support tickets during US time frame
4. Making sure that Hyperion environment is up and running (monitoring services and job execution)
5. Coordination between CCL Hyperion team, client's offshore team, CCL Business, DW and IT teams
6. Effort estimation of capital projects with BI team
7. Understanding the customer requirements and letting the client's Offshore team perform tasks based on deadlines
8. Status reporting to client & client's management
9. Providing training and KT to offshore team
10. Providing new ideas and best practices thereby helping client's to grab more opportunities in Hyperion BI space.
Associate should have strong exp (7+ years) in Hyperion Interactive Reporting (Java Scripting & Scheduling), Hyperion Essbase (Planning will be a plus), Support related activities and Team coordination.
Should possess good communication skills and excellent customer handling skills
Skills Required
- Legal authorization to work in the US
- Onsite work in Miami, Florida (long-term)
- 7+ years experience with Hyperion technologies
- Administration and support of Hyperion EPM Workspace
- Experience with Hyperion Interactive Reporting including Java scripting and scheduling
- Experience with Hyperion Essbase (v11.x)
- Experience performing Hyperion EPM upgrades (v11.1.x to 11.1.2)
- Ability to monitor services and job execution and keep environment running
- Experience handling support tickets during US timeframe
- Team coordination and cross-team communication (onshore/offshore, BI, DW, IT)
- Effort estimation for BI/capital projects
- Provide training and knowledge transfer to offshore teams
- Strong communication and customer-handling skills
- Experience with Hyperion Planning
What We Do
System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.
