The Role
Leads comprehensive HR operations for a multi-trade home services company, including recruiting, employee relations, compliance, benefits, 401(k), payroll, compensation, safety programs, credential management, performance reviews, HRIS administration, and organizational development. Partners with managers and employees to support culture, performance, training, labor-law compliance, risk mitigation, and workforce planning.
Summary Generated by Built In
Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.
You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.
KEY RESPONSIBILITIES
Recruiting & Talent Acquisition
EXPERIENCE/EDUCATION/COMPETENCIES:
COMPENSATION
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
COMPREHENSIVE BENEFIT PACKAGE
Join the team where your voice matters and your work makes a difference.
You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.
KEY RESPONSIBILITIES
Recruiting & Talent Acquisition
- Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR
- Partner with Marketing to promote the employment brand and organize hiring events.
- Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
- Lead HR operations, including compliance, policy management, training, and development.
- Manage investigations, documentation, corrective actions, and exit interviews.
- Support performance management, coaching, and career development.
- Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.”
- Act as a neutral party, providing a balanced perspective for both employees and leaders.
- Lead annual open enrollment and employee benefits education.
- Facilitate annual analysis of the company’s self-insured health plan.
- Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.
- Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet.
- Manage payroll compliance, deductions, and garnishments.
- Administer compensation plans for Service Managers and Sales team.
- Support payroll audits and resolution on payroll concerns.
- Work with the safety committee to develop, implement, and monitor the company-wide safety program.
- Analyze claim trends and safety with insurance partners.
- Collaborate with managers to improve safe working practices and reduce injuries.
- Lead safety communications, training, and incident response.
- Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials.
- Ensure renewals are completed on time with zero lapses in credential compliance.
- Maintain secure digital records of all licenses and certifications.
- Oversee and ensure the timely completion of all performance reviews by department managers.
- Maintain and update salary bands in compliance with Massachusetts wage transparency laws.
- Support annual compensation reviews.
- Oversee HRIS workflows in ADP Workforce Now.
- Maintain compliance with Massachusetts and federal labor laws.
- Update Employee Handbook and HR policies.
- Coordinate company-wide training and compliance initiatives.
- Support EOS processes and organizational planning.
EXPERIENCE/EDUCATION/COMPETENCIES:
- 5-8 Years of progressive HR experience.
- Bachelor’s degree in human resources management or related SHRM or equivalent credentials.
- Strong knowledge of Massachusetts employment law and Worker’s Compensation.
- Proficiency with ADP Workforce Now and JazzHR.
- Experience overseeing safety programs or analyzing insurance loss data (preferred).
- Demonstrated success recruiting across trades and office roles.
- Strong professionalism, confidentiality, communication skills, and judgment.
- Ability to balance empathy with firmness and consistency.
COMPENSATION
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
COMPREHENSIVE BENEFIT PACKAGE
- Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML
- Time Off: Paid Vacation, Holidays, Parental Leave
- Financial: 401(k) and employer match
- Growth: Tuition reimbursement, career development
- Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
Skills Required
- 5-8 years of progressive human resources experience
- Bachelor's degree in human resources management or a related field, or SHRM/equivalent credentials
- Strong knowledge of Massachusetts employment law and workers' compensation
- Proficiency with ADP Workforce Now and JazzHR
- Demonstrated success recruiting across trades and office roles
- Strong professionalism, confidentiality, communication skills, and judgment
- Ability to balance empathy with firmness and consistency
- Experience overseeing safety programs or analyzing insurance loss data
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The Company
What We Do
Rodenhiser Home Services is a professional HVAC and residential services company that has served Massachusetts since 1928. They specialize in plumbing, heating, air conditioning, electrical work, and home remodeling, providing installation, maintenance, and repair services to homeowners across the Route 495 and 128 areas.
