Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.
The Acumen HR Department is dedicated to developing, retaining, and supporting a diverse and productive workforce. We provide meaningful programs, policies, and services to maximize individual potential and meet Acumen’s business goals.
THE ROLE
The Human Resources Coordinator II (HR Coordinator II) supports daily Human Resources operations and serves as an on-site HR contact in either the Burlingame, CA or Los Angeles, CA office. This role involves supporting employee lifecycle processes (onboarding, offboarding, performance management), benefits administration, employee records, and payroll assistance.
The HR Coordinator II also contributes to company-wide HR initiatives and employee programs, playing a key role in ensuring a positive employee experience and the smooth functioning of HR operations. This is a full-time, on-site position.
This role offers the opportunity to improve and streamline HR processes and directly contribute to a positive employee experience across the organization. The ideal candidate is detail-oriented, service-focused, and passionate about HR best practices in a dynamic, team-oriented environment.
WHAT YOU’LL DO
- Employee Lifecycle Support
- Manage onboarding tasks: background checks, new hire paperwork, and orientation delivery
- Serve as point-of-contact for new employees during onboarding
- Conduct new hire check-ins and help evaluate onboarding effectiveness
- Support offboarding processes, including exit paperwork and system updates
- Benefits & Payroll Support
- Support annual benefits open enrollment and related communication
- Assist with bi-monthly payroll processing and personnel changes
- Provide support with benefits questions and coordinate employee status updates
- Records & Systems Management
- Maintain accurate employee records, including personnel files, OrgChart, and emergency contact info
- Support HRIS updates and reporting as needed
- Help manage updates to the company’s internal HR web pages
- Employee Engagement & Communication
- Act as first point-of-contact for general employee HR inquiries
- Assist with planning and coordination of company events and wellness initiatives
- Help support internal HR communications and training initiatives
- Compliance & Special Projects
- Assist with immigration paperwork, audits, and related compliance tasks
- Stay informed on employment laws and assist in ensuring regulatory compliance
- Contribute to cross-functional HR projects and process improvements
- Complies with company policies and with applicable laws and regulations
- Models professionalism in the workplace
- Performs other duties as assigned
In addition, the HR Coordinator:
Under general supervision, the HR Coordinator II performs some combination of the following job functions:
A TYPICAL DAY
You’ll start of your day monitoring the HR team inbox, flagging any urgent requests and providing responses as appropriate. You’ll continue to monitor and triage the inbox over the course of the day.
You’ll spend the rest of the morning processing personnel changes, updating employee records and onboarding documents, and every other week preparing for bi-monthly payroll. You will attend team meetings as needed and discuss project updates.
In the afternoon, you’ll work through related tasks for employee onboarding and offboarding coordination.
Before wrapping up for the day, you’ll update your manager on any pending items for the day or employee/office concerns that occurred during the day.
WHO YOU ARE
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Minimum 2 years of relevant work experience
- Excellent organizational, communication, and problem-solving skills
- Experience handling confidential information with discretion and professionalism
- Strong interpersonal, oral, and written communication skills
- Strong attention to detail and ability to meet deadlines in a fast-paced environment
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Demonstrated initiative, critical thinking, and problem-solving skills
- Experience working work independently and collaboratively
- Familiarity with payroll processes and employment immigration procedures
- Ability to build positive relationships across departments
- Familiarity with federal and state employment laws and regulations
- Interest in AI applications and emerging technologies
- Experience working with HRIS platforms
- Knowledge of employee benefits programs and open enrollment process
- SPHR or other relevant HR certification
- Interest or background in health or social policy
Qualifications required to be successful in the role:
Ideally you will also have:
The salary range for this position is $67,000 to $80,600. Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to an individual's assigned office location, experience, and expertise.
Please note, this is an onsite position is available in our BG office, or LA office. You will have the opportunity to indicate your office preference when completing the application.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum 2 years of relevant work experience
- Excellent organizational, communication, and problem-solving skills
- Experience handling confidential information with discretion and professionalism
- Strong interpersonal, oral, and written communication skills
- Strong attention to detail and ability to meet deadlines in a fast-paced environment
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Demonstrated initiative, critical thinking, and problem-solving skills
- Ability to work independently and collaboratively
- Familiarity with payroll processes and employment immigration procedures
- Ability to build positive relationships across departments
- Familiarity with federal and state employment laws and regulations
- Interest in AI applications and emerging technologies
- Experience working with HRIS platforms
- Knowledge of employee benefits programs and open enrollment processes
- SPHR or other relevant HR certification
- Interest or background in health or social policy
What We Do
Acumen, LLC works to improve the information provided to policymakers who design and revise welfare, health, education, labor, and business programs at the national, state, and local levels. In conjunction with its affiliated nonprofit firm, the SPHERE Institute, Acumen offers practitioners a powerful policy analysis capability, providing specific, impartial advice and context for policy debates. We are committed to the improvement of public policy through information management, and we have worked with several agencies to develop resources to build their internal databases and self-evaluation capacity. To supplement internal sources of information, our team has created and utilized all forms of administrative and survey data to produce outcomes relevant for both service providers and funding organizations. Acumen members have experience conveying information and research findings to broad audiences of policymakers, program operators, and other stakeholders. With these interrelated goals and expertise, Acumen, LLC serves the interests of the public, government, business and the research community.
