Human Resources Business Partner

Posted 2 Days Ago
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Farmers Branch, TX, USA
Hybrid
98K-105K Annually
Senior level
Insurance • Real Estate • Financial Services
The Role
Serves as a human resources subject matter expert across onboarding, employee relations, performance management, talent management, career development, communications, retention, and workforce development. Consults with managers, develops HR programs and workflows, leads cross-organizational initiatives, and aligns HR services with business objectives. Supports multiple business functions while promoting employee engagement, trust, and an improved employee experience.
Summary Generated by Built In

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

The Human Resources Business Partner (HRBP) is responsible for serving as a subject matter expert on human resource policies, process and programs across the employee life cycle to include: onboarding, employee relations, performance management, talent management, career development, employee communications and broader workforce retention and development while supporting multiple lines of business.   The role will engage in the development of HR programs, workflows, tools and resources while also serving as a consultant to managers with the goal to evolve and enhance the employee experience across the company.

The HRBP will be required to demonstrate strong consultation skills, peer leadership, ability to lead by influence and strong business/ financial acumen to drive the use of progressive HR programs that will align delivery of HR programs/ services with business objectives and priorities.

Qualifications Include: 

  • Bachelor's degree in Business, Human Resources, Organizational Behavior or related field. MBA or Master's degree in Human Resources preferred
  • 7+ years' directly related work experience in Human Resources, working in a generalist/ business partner capacity providing direct support to business leaders
  • Direct experience supporting diverse business functions; mortgage/ financial services industry experience preferred
  • Strong project management skills with experience leading initiatives across a distributed organization structure
  • Demonstrated peer-leadership with proven ability to foster an environment of positive employee engagement and trust
  • Demonstrated ability to quickly establish credibility, coupled with the ability to recognize and support the organization's preferences and priorities
  • Client focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
  • High learning agility with the ability to learn and integrate multiple variables, make connections and identify/implement successful solutions
  • Consultative and collaborative work style
  • Strong communication skills with the ability to develop and maintain effective relationships across the organization to drive required results
  • Strong analytical skills; solid decision making abilities coupled with sound judgment
  • Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to deliver consistent results and bring projects to successful completion
  • Self-directed; comfortable working with ambiguity and uncertainty
  • High degree of professional maturity, integrity, ability to maintain confidential data and information
  • High degree of business acumen; strong fiscal and technical aptitude
  • Advanced skills in MS Word, Excel and PowerPoint. Role requires general understanding of systems and their application to advance the efficiency of operation

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Featured Benefits

  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

  • The hiring range for this position is between $98,000.00 to $105,000.00 annually
  • This position is eligible for an annual discretionary bonus 

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Business, Human Resources, Organizational Behavior, or a related field
  • MBA or Master's degree in Human Resources
  • 7+ years of directly related Human Resources experience in a generalist or business partner capacity supporting business leaders
  • Experience supporting diverse business functions
  • Mortgage or financial services industry experience
  • Strong project management skills and experience leading initiatives across a distributed organization
  • Demonstrated peer leadership and ability to foster positive employee engagement and trust
  • Ability to establish credibility and support organizational priorities
  • Client-focused, execution-oriented, results-driven approach
  • High learning agility and ability to implement successful solutions
  • Consultative and collaborative work style
  • Strong communication and relationship-building skills
  • Strong analytical skills and sound decision-making abilities
  • Ability to manage multiple priorities under tight deadlines in a fast-paced environment
  • Self-directed and comfortable with ambiguity and uncertainty
  • Professional maturity, integrity, and ability to maintain confidential information
  • Strong business acumen and fiscal and technical aptitude
  • Advanced skills in Microsoft Word, Excel, and PowerPoint
  • General understanding of systems and their application to improve operational efficiency
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The Company
750 Employees
Year Founded: 2014

What We Do

Genstone is a holding company within The Fay Group that provides property and real-estate investment services nationwide. Through specialized subsidiaries, it covers property management, renovations, business-purpose lending, brokerage, title and escrow, home financing, insurance, and mortgage-loan trading. Its integrated platform supports property acquisition, improvement, and ongoing performance for individual homeowners and investors as well as institutional clients. By combining these capabilities, it serves the full property investment lifecycle.

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