Our Story:
Short Story is an award winning, technology powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence.
As a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand.
Our Values:
We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters.
✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence.
⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook.
💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions.
💡 Think Differently. We get a thrill from finding better solutions others haven't seen.
We are seeking a highly organized and detail-oriented HR & Recruiting Coordinator to join our team at our South San Francisco fulfillment center. This is a hands-on, execution-focused role on our warehouse floor.
You will run high-volume hourly recruiting and support day-to-day HR operations, partnering closely with the Warehouse Manager, People Operations, and the Director of HR.
High-Volume Sourcing: Manage the pipeline for warehouse roles (associates, returns specialists, temporary support) using our ATS, and keep candidate records accurate and current.
Screen & Conduct in-person screens to assess reliability, attitude, and fit, and coordinate interviews for the Warehouse Manager.
Scheduling: Coordinate interviews onsite and keep the process moving with short lag times.
Onboarding & Orientation: Lead weekly day-one orientations, set new hires up in our systems, deliver basic safety orientation, and welcome each new team member warmly.
Timekeeping & Attendance: Maintain accurate daily hourly timekeeping and attendance records and support break-schedule administration.
Records & documentation: Maintain organized, current employee files and standard workplace records as part of routine HR operations.
First-line employee support: Serve as a friendly, accessible point of contact for frontline staff on everyday HR questions (benefits, PTO, paychecks, policies).
Floor presence: Spend active time on the warehouse floor, close to the team you support.
Experience: 3-4 years of experience in HR administration, recruiting, or operations support in a warehouse, fulfillment, retail, or hospitality environment.
Location: 100% on-site at our South San Francisco warehouse.
Language: English and Spanish strongly preferred
Attention to detail: You take pride in clean records, organized files, and tasks that stay on track.
Communication: Excellent interpersonal skills.
Discipline: You hold a standard. You are comfortable saying no to a candidate who does not clear the bar, and you do not soften criteria under pressure to fill a shift.
Adaptability: A roll-up-your-sleeves startup mindset. You move easily from screening candidates to organizing records to walking the floor.
Growth: Learn the ropes of HR and recruiting in a highly successful, growing startup, with opportunities to fast-track your career.
Collaborative Team Environment: Partner closely with a supportive warehouse operations team that values your work.
Culture: A mission-driven company built on excellence, direct communication, and ownership.
Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.
Skills Required
- 3-4 years experience in HR administration, recruiting, or operations support in a warehouse, fulfillment, retail, or hospitality environment
- 100% on-site work at South San Francisco warehouse
- Experience managing high-volume sourcing and maintaining candidate records in an ATS
- Conduct in-person screens and coordinate onsite interview scheduling
- Lead onboarding and weekly day-one orientations, deliver basic safety orientation
- Maintain accurate daily hourly timekeeping, attendance records, and support break-schedule administration
- Maintain organized employee files and standard workplace records
- Serve as first-line HR contact for frontline staff on benefits, PTO, pay, and policies
- Regular floor presence on the warehouse floor
- Strong attention to detail and record-keeping
- Excellent interpersonal and communication skills
- Ability to maintain hiring standards and decline candidates who do not meet criteria
- Adaptability and a hands-on, startup mindset
- English and Spanish language skills
What We Do
Short Story is the premiere personal styling service for petite women. We provide a unique shopping experience for any woman who is 5’4” or under looking for the perfect fit. Over half of women in the US are petite, yet petite women are extremely underrepresented in fashion & media and ignored by the apparel industry. Millions of petite women struggle with ill fitting clothes and frumpy styles--we think this is a ridiculous problem to have in 2021. Short Story was founded on the belief that petite women deserve a brand new shopping experience. We're a small but mighty team passionate about finding the best fit, quality, and styles for our clients. We deliver truly personalized styling experiences to the door. We're committed to building a strong community where petite women can feel heard, support each other, and be empowered in their everyday lives. Learn more about how we’re reinventing the shopping experience for petite women at www.shortstorybox.com
