HR Project Manager

Reposted Yesterday
Be an Early Applicant
Palo Alto, CA, USA
In-Office
87K-129K Annually
Mid level
Healthtech
The Role
Manages strategic planning, account relationships, contractual obligations, implementations, renewals, customer inquiries, claims and enrollment issues for large accounts. Coordinates open enrollment meetings, training, and renewal activities while partnering with operations to ensure service delivery and recommending improvements to meet client expectations.
Summary Generated by Built In

Anticipated End Date:

2026-11-02

Position Title:

HR Project Manager

Job Description:

HR Project Manager

Location: 3421 Hillview Ave, Palo Alto, CA 94304
This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.


The HR Project Manager is responsible for providing advanced customer service representation and strategic planning for large accounts.


How you will make an impact:

  • Provides strategic planning and account management for large accounts.
  • Directs and manages the administration of contractual requirements and obligations.
  • Manages the new and renewal implementation process for accounts. Interfaces with operations to ensure smooth delivery of services.
  • Maintains ongoing account relationships at multiple levels throughout the customers' organizations.
  • Makes recommendations for improvements to meet customers' expectations.
  • Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.
  • Coordinates open enrollment meetings, renewal process and training sessions.

Minimum Requirements:

  • Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
  • Sales license may be required.

Preferred Skills, Capabilities and Experiences:

  • Travels to worksite and other locations as necessary.
  • Experience as a HR generalist preferred.
  • Account management experience preferred.
  • Client facing experience strongly preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $86,600 to $129, 900.

  

Location: California 

  

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.   

  

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

  


Job Level:

Non-Management Exempt

Workshift:

Job Family:

SLS > Sales Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Skills Required

  • Bachelor’s degree or equivalent combination of education and experience
  • At least 3 years of experience managing business operations and/or customer relationships
  • Sales license
  • Human resources generalist experience
  • Account management experience
  • Client-facing experience

Elevance Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elevance Health and has not been reviewed or approved by Elevance Health.

  • Strong & Reliable Incentives — Bonuses are often described as “awesome,” and incentive programs are positioned as a meaningful contributor to total rewards beyond base pay. Regular bonus and raise cycles are also associated with sustained earnings increases over multiple years in some roles.
  • Parental & Family Support — Family-focused benefits are broad, including paid parental leave, a parental transition week, and critical caregiving leave. Adoption and surrogacy assistance and a Dependent Care FSA with employer matching further strengthen support for caregiving responsibilities.
  • Retirement Support — A 401(k) plan with employer matching is part of the core package and is consistently cited as a foundational financial benefit. Stock purchase access is also included as an additional long-term savings and ownership option.

Elevance Health Insights

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The Company
HQ: Indianapolis, IN
35,761 Employees

What We Do

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.

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