HR Business Partner

The range for this role is $75,000 to $90,000

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.

Interested applicants must be willing and able to work onsite full time in our Melbourne, FL office.   

The Mission

At Christian Care Ministry, we strive to follow the early church example that we see in the book of Acts in the Bible, that modeled Christians helping one another and sharing in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we look to live out that early church example. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

Summary  

The Human Resources Business Partner (HRBP) partners with business leaders to strengthen team member engagement, performance, workforce planning, and staff development. Serving as the primary HR consultant for assigned departments, the HRBP supports culture, the work environment, staffing, and talent needs while acting as a change agent, champion, and strategic partner. This business-savvy role translates operational objectives into people strategies that build high-performing, unified teams.

The HRBP also collaborates with HR centers of excellence—including Talent Acquisition, Total Rewards, Operations, and Training and Development—to support employees and organizational leaders.

Essential Duties and Responsibilities

Business Strategy

• Develop expertise in business objectives, key results, opportunities, and strengths to contribute to action plans that enable unified and high performing teams
• Provide recommendations to workforce planning, headcount management and organizational design
• Lead effective change management as business needs shift, new technology is implemented, processes are updated, or other business need requires
• Analyze human resource metrics to proactively identify negative trends and work collaboratively with leadership to create positive solutions
• Partner with Talent Acquisition, Total Rewards, Training & Development, or HR Operations to develop and recommend people strategies to enhance operational effectiveness of assigned departments
• Attend and contribute to assigned departments business meetings, sharing in the objectives and key results

Coaching, Compliance, & Employee Relations

• Provide HR policy guidance and interpretation
• Proactively address, manage, and resolve complex employee relations issues  
• Provide day-to-day performance management guidance to supervisors and managers (e.g., coaching, counseling, disciplinary actions, terminations)
• Review and process all employee changes and termination paperwork, and manage the termination process.
• Manage leaves of absences under the Family & Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA) and state laws, and CCM policies
• Assist in the development and implementation of personnel policies and procedures and maintenance of employee handbook.

Talent Development

• Ensure effective orientation and training for new team members
• Conduct focus groups and analysis for continuous improvement
• Facilitate and/or provide training to the workforce
• Work with leadership in developing department goals and objectives to ensure team members are growing, developing, and in the right seats for future business needs

Data & Analytics

• Provide actionable insights to leadership from attrition, exit, training, labor spend to budget, and other data to improve engagement and retention
• Leverage HRIS metrics, turnover data, hire quality, future business needs and engagement scores to inform strategic workforce planning
• Create reports/dashboards that inform leadership of people data to better inform decision making 
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• Other duties as assigned

Essential Skills & Abilities  

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills 
• Excellent organizational skills and attention to detail
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Proven ability to translate abstract team workflows into clear, actionable SOPs and visual lifecycle maps. 
• Proven expertise in workforce planning
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to lead change initiatives and has a passion for innovative HR solutions and process improvements
• Ability to objectively coach employees and management through complex and difficult emotional issues
• Experience with a rapid and complex changing work environment
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships
• Ability to work well with others at varying organizational levels
• Ability to multi-task and handle numerous tasks simultaneously
• Advanced time management skills 
• Ability to work well with others and create positive partnerships
• Must be able to maintain strict confidentiality
• Advanced knowledge of Microsoft Office Suite (Copilot, Teams, Outlook, Excel, Word, PowerPoint, etc.) 
• Proficient working with HRIS systems

Core Competencies/Demonstrable Behaviors  

• Action Oriented- Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
• Plans and Aligns- Planning and prioritizing work to meet commitments aligned with organizational goals
• Instills trust- Gaining the confidence and trust of others through honesty, integrity and authenticity
• Decision Quality- Making good and timely decisions that keep the organization moving forward
• Persuades- Uses compelling arguments to gain the support and commitment of others 
• Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction.  Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
• Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
• Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence.  Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
• Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience  

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required.
• Minimum of 8 years of progressive Human Resources experience, including at least 5 years in an HR Business Partner, Employee Relations, or strategic HR consulting role.
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM-CP, SHRM-SCP, or other high-level certification preferred.

Supervisory Responsibilities    

This job has no direct supervisory responsibilities but does serve as a coach and mentor for other positions.

Travel

This job may require occasional travel.

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo 
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards

Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.