Telexistence develops AI-powered robotics systems that expand automation beyond the factory. We design, manufacture and operate robots across every domain where robots can be useful, developing hardware, software, AI and teleoperation technology entirely in-house. Our TX Ghost robots restock beverage shelves in convenience stores, including 7-Eleven locations, and we are building humanoid systems and physical AI foundation models using operational data from robots already deployed in the field.
POSITION OVERVIEW
As an HR Business Partner, you will work closely with people managers across the organization to deliver HR programs that support business performance and employee engagement. Partnering with managers through the performance cycle, employee relations matters, and workforce analysis, you will help translate people data into practical actions that strengthen team effectiveness and organizational health.
You will join a People & Organization team that is still being built, working across our group companies. This is a role for someone who is comfortable establishing processes as well as running them.
KEY RESPONSIBILITIES
As an HR Business Partner, you will work closely with people managers across the organization to deliver HR programs that support business performance and employee engagement. Partnering with managers through the performance cycle, employee relations matters, and workforce analysis, you will help translate people data into practical actions that strengthen team effectiveness and organizational health.
You will join a People & Organization team that is still being built, working across our group companies. This is a role for someone who is comfortable establishing processes as well as running them.
KEY RESPONSIBILITIES
HR Partnership: Serve as a primary HR point of contact for people managers and team leads, providing day-to-day guidance on people-related matters and supporting consistent, well-informed decisions.
Role & Organizational Clarity: Support organizational change and role definition initiatives, maintaining accurate organizational data and identifying structural gaps such as vacancies and succession risks.
Workforce Planning Support: Contribute to workforce planning by providing headcount, attrition and hiring status data, and monitoring progress against plan.
OKR & Performance Management: Partner with managers throughout the goal-setting and performance evaluation cycles, supporting evaluation writing, goal quality, reward discussions, and promotion and performance improvement processes.
Talent Review & Succession Planning: Prepare talent review materials and maintain supporting data to help identify high-potential talent and succession needs for key roles.
Manager Capability Development: Deliver manager training modules covering performance, reward and change management, and coach managers on feedback and effective people conversations.
Data Integrity: Maintain the accuracy and consistency of organizational and employee data, including structure, headcount and employee movement records.
People Analytics: Analyze turnover, attrition, engagement and workforce composition data to produce clear and reliable insights for the business.
Insight to Action: Translate analysis into practical recommendations for managers and support implementation through to completion.
Employee Relations: Manage employee relations cases from initial consultation through fact-finding, documentation and resolution, escalating matters involving legal or compliance considerations.
Retention: Identify retention risks at an early stage and work with managers to design and implement appropriate interventions.
Exit Interviews: Conduct exit interviews and consolidate findings into actionable insights, handling confidential information with appropriate discretion.
Employee Experience & Internal Communication: Support onboarding, engagement survey follow-up and internal communications in both Japanese and English to strengthen employee experience across a multinational workforce.
Business Partnership & Organizational Alignment
Performance & Talent Management
HR Data & People Analytics
Employee Relations & Internal Branding
QUALIFICATIONS
Business-level proficiency in Japanese and English, including written communication.
Approximately 3–5 years of HR experience, including at least one year in a role directly supporting people managers.
Strong analytical skills, with the ability to work with HR data and present findings clearly and accurately.
Demonstrated ability to build trust with stakeholders and handle sensitive conversations with professionalism.
Sound judgment in handling confidential and sensitive information.
Excellent written communication skills, with strong attention to accuracy and detail.
Experience in a high-growth or scale-up environment.
Experience supporting multi-entity, cross-border or multinational organizations.
Experience supporting frontline, shift-based or part-time employee populations.
Experience handling employee relations investigations.
社労士科目合格, SHRM, HRCI or an equivalent HR certification.
Comfortable establishing processes in a growing organization, not only operating established ones.
Strong sense of ownership, seeing issues through to resolution.
Collaborative and able to build credibility with managers across functions and cultures.
Interest in technology-driven structural change.
Must Have
Nice to Have
IDEAL CANDIDATE PROFILE
Skills Required
- Business-level proficiency in Japanese and English, including written communication
- Approximately 3-5 years of HR experience
- At least one year directly supporting people managers
- Strong analytical skills and ability to analyze HR data and present findings clearly and accurately
- Ability to build trust with stakeholders and handle sensitive conversations professionally
- Sound judgment when handling confidential and sensitive information
- Excellent written communication skills with strong attention to accuracy and detail
- Experience in a high-growth or scale-up environment
- Experience supporting multi-entity, cross-border, or multinational organizations
- Experience supporting frontline, shift-based, or part-time employee populations
- Experience handling employee relations investigations
- 社労士科目合格, SHRM, HRCI, or equivalent HR certification
What We Do
Telexistence Inc. is a robotics company founded in 2017 that designs, manufactures, and operates remote-controlled and AI-powered robots. Their mission is to transform robotics and automate tasks, particularly within the retail sector, such as beverage shelf-stocking, to reduce labor burdens and improve operational efficiency. They focus on pushing the state of the art in robotics to create meaningful change in the world.
