As an Associate – Business Intelligence within the Employee Experience organization, you will help deliver analytics solutions that enable HR and business teams to make informed decisions. In this role, you’ll contribute to the buildout of new dashboards and reporting capabilities while also playing a critical part in keeping existing BI products running smoothly—maintaining and enhancing legacy dashboards, responding to ad hoc reporting needs, and ensuring data quality and governance. You’ll partner with stakeholders to translate questions into actionable insights and support the adoption of modern, cloud-based BI platforms. This position is ideal for someone who enjoys a mix of new development, operational reporting, and continuous improvement in a workforce analytics environment that is rapidly transforming to a new analytics platform.
Job responsibilities:
- Build and Enhance BI Products: Contribute to the design, development, and delivery of dashboards, reports, and curated datasets that support workforce and employee experience insights.
- Support Ad Hoc Reporting & Stakeholder Requests: Produce timely, accurate one-off analyses and recurring reports to answer evolving business questions, including quick-turn requests and executive-ready outputs.
- Maintain and Improve Legacy Dashboards: Own ongoing support for existing/legacy BI solutions—fixing defects, updating logic/metrics, refreshing visuals, improving performance, and ensuring continuity during upstream data or system changes.
- Enable Self-Service Analytics: Help build and refine self-service tools and semantic layers so users can confidently explore data, understand definitions, and generate meaningful reports with less manual effort over time.
- Ensure Data Quality, Governance, and Compliance: Support data validation, reconciliation, access controls, documentation, and alignment to governance standards to maintain integrity, security, and auditability of BI solutions.
- Integrate with Cloud Data Platforms: Support integration of BI tools with cloud data platforms (e.g., Databricks) to improve scalability, reliability, and delivery of analytics assets.
- Delivery Execution (Agile / Roadmaps): Contribute to planning and execution—managing work across feature development, maintenance, and ad hoc demand using agile practices, clear timelines, and stakeholder communication.
Required qualifications, capabilities and skills:
- Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
- 2+ years of experience in Business Intelligence, data analysis, or a related role.
- Familiarity with cloud-based BI tools and platforms.
- Foundational understanding of data visualization, dashboard design, and self-service analytics concepts ideally with Tableau, Snow, or Sigma.
- Strong analytical, problem-solving, and communication skills.
- Proven ability to collaborate effectively with stakeholders and team members.
- Demonstrated willingness to learn and adapt to new technologies and evolving business requirements.
Preferred qualifications, capabilities and skills:
- Exposure to HR data and analytics.
- Experience collaborating with HR or business teams to deliver workforce insights.
- Familiarity with integrating BI tools with cloud data platforms, especially Databricks and Snowflake.
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About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Business Analytics, or related field.
- 2+ years of experience in Business Intelligence, data analysis, or a related role.
- Familiarity with cloud-based BI tools and platforms.
- Foundational understanding of data visualization, dashboard design, and self-service analytics (ideally with Tableau, Snow, or Sigma).
- Strong analytical, problem-solving, and communication skills.
- Proven ability to collaborate effectively with stakeholders and team members.
- Demonstrated willingness to learn and adapt to new technologies and evolving business requirements.
- Exposure to HR data and workforce analytics.
- Experience collaborating with HR or business teams to deliver workforce insights.
- Familiarity integrating BI tools with cloud data platforms, especially Databricks and Snowflake.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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