HQF - Events Admin Assistant 3, Ticketing

The purpose of this role is to assist in the work of salvation and exaltation by providing individual contributor, senior level administrative support to one or more leader and/or one or more functional team or work group.  The number of level 3 Administrative Assistant positions in each department or area should be directly tied to the amount of senior level, complex administrative work needed by the business.
Employees at this level work under minimal supervision and handle complex issues and problems that require comprehensive working knowledge and independent non-routine decision making using initiative, originality, ingenuity, and sound judgment.

Shift Details:

• Schedule: Monday - Friday Hours may vary, and must be available for scheduled ticketed events. Will include evening and weekend hours as required.

• Location: Conference Center Ticketing Office, SLC, UT

• Compensation: $26.84-$31

This is a Full-time position with medical benefits and paid time off.

Typical responsibilities include but are not limited to:

•    Proactively anticipating future needs and making recommendations
•    Assisting project teams by coordinating project details and following up on pending needs to ensure that deadlines are met
•    Assisting with budget preparation and control activities including monitoring project or department/area budgets
•    Performing research, analyzing information, and making recommendations based on findings
•    Compiling complex data/information from a variety of sources to prepare memos, documents, reports, spreadsheets (including charts and graphs), and presentations using a wide range of software and platforms.
•    Taking meeting minutes and managing meeting documentation
•    Using computer apps and software to schedule meetings and appointments and maintain calendars - usually for multiple leaders
•    Managing email in-box(es) to agreed level
•    Making travel arrangements
•    Presenting at meetings
•    Supporting office resiliency operations and response (emergency response)
•    Planning, organizing, and executing large meetings, conferences, and other events
•    Answering complex telephone and email requests
•    Supports high level ticketing operations and will call for all ticketed events on Temple Square.
 

Required:
•    High School Diploma or equivalent
•    4 years administrative or related experience
•    Comprehensive administrative support working knowledge

Key Skills include the ability to:
•    Communicate professionally in writing and verbally.
•    Utilize Microsoft Office and other software at an advanced level to schedule appointments, create and perform analysis on spreadsheets, prepare presentations, take notes and minutes, and create and update word documents.
•    Provide advanced research, analytical, and data summation support.
•    Proactively anticipate needs and think strategically
•    Take standard processes and procedures and adapt to address complex problems and find less obvious solutions
•    Problem solve and resolve complex conflict and problems through sound decision making
•    Organize and prioritize work and needs
•    Coordinate projects and events effectively
•    Operate and maintain standard office equipment.
•    Interact and work with others in a productive and professional way.
•    Work with discretion, confidentiality, and integrity
•    Train, mentor, and lead the work of others

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time, moving about the office to deliver mail and other items, and using computer monitors/equipment.

Preferred:
•    Bachelor's Degree
•    Broad knowledge of the organization's structure, functions, and key personnel