Join a professional, family-owned dealership where you're more than just an employee – you're part of the team. First Honda of Simi Valley, part of the First Automotive Group, is growing and seeking an experienced and motivated Service Advisor to deliver exceptional customer service and help drive our award-winning service department forward.
What You’ll Do:
- Serve as the key point of contact between customers and technicians
- Accurately write repair orders and explain service recommendations
- Advise customers on needed repairs and maintenance – and sell with integrity
- Provide timely updates to customers on service status
- Follow up with appointment reminders and post-service communication
- Maintain high Customer Satisfaction Index (CSI) scores
What You Bring:
- Experience as a Service Advisor/ Writer (required)
- Strong automotive knowledge and a passion for customer care
- Ability to multi-task in a fast-paced environment
- Familiarity with CDK software (preferred)
- Professional appearance, work ethic, and a team-oriented mindset
- Valid Driver’s License with a clean driving and background record
Benefits Include:
- Competitive commission-based pay + monthly bonuses (DOE)
- Medical, Dental, Vision insurance
- 401(k) retirement plan
- Paid vacation
- Opportunities for advancement in a supportive, growth-driven environment
If you're ready to grow your career with a dealership that values your experience and drive, apply now to join the First Honda family.
Skills Required
- Experience as a Service Advisor or Service Writer
- Strong automotive knowledge
- Customer service and customer-care skills
- Ability to multitask in a fast-paced environment
- Valid driver's license with a clean driving and background record
- Professional appearance and strong work ethic
- Team-oriented mindset
- Familiarity with CDK software
What We Do
1st Honda is an automotive dealership located in Simi Valley, California. They offer an impressive selection of new and used Honda cars, trucks, and SUVs to drivers in the Simi Valley and San Fernando Valley areas. The dealership provides professional automotive sales and service, operating from its location on First Street in Simi Valley.
