Description
Responsibilities:
As an ambassador to the Company, the Client Experience Manager-previously known as a sales facilitator, will be professional, approachable, honest, and have strong in-person presentational skills. The Sales facilitator must maintain current knowledge and training of the dealership’s vehicles and models. The individual must be self-motivated, have a strong work ethic, and be driven by success. CEM's will take customers on test drives, and be accountable for ensuring all proper paperwork and documentation is complete and accurate to keep compliant with federal, state, and local laws. Candidates will be handling finances and working alongside the finance managers to ensure the customer understands and is comfortable with the process. Punjabi/Spanish speaking candidates preferred.
Rewards:
- Medical, Dental, and Vision Plans
- Paid Holidays
- Start accruing Paid Time off (PTO) from day 1!
- Long-Term Disability.
- Employer Paid Life Insurance.
- Automatic enrollment in 401(k) Retirement Plan.
- Vehicle, Service, and Part Discounts
The approximate pay for this position is $16.50 plus a commission based pay plan. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.
Requirements
Qualifications:
Automotive experience is a bonus. Candidates must possess a valid driver's license alongside an insurable driving record. Candidates must be able to create relationships resulting in returning a customer base. Candidates must possess effective interpersonal communication skills. Knowledgeable at using computer programs such as Microsoft Office: E-mail, Excel, and Word, VIN Solutions or another CRM Application. Candidates must possess the ability to work independently and be self-motivated as well as the desire to work in a commission, performance-based, environment. We will require candidates to possess or have the ability to acquire a sales license.
Skills Required
- Valid driver's license and insurable driving record
- Possess or be able to acquire a sales license
- Effective interpersonal and in-person presentation skills
- Ability to create and maintain customer relationships resulting in repeat business
- Knowledge of Microsoft Office (Email, Excel, Word) and VIN Solutions or another CRM
- Ability to work independently, self-motivated, and thrive in commission/performance-based environment
- Maintain current knowledge and training of dealership vehicles and models
- Ability to take customers on test drives and ensure proper paperwork and compliance
- Automotive experience
- Punjabi or Spanish language skills
What We Do
Clawson Honda of Fresno is a family-owned and operated automotive dealership that has served the Fresno, California, community for over 40 years. The company specializes in the sales of new and pre-owned Honda vehicles and provides comprehensive automotive maintenance and repair services through its professional service center, aiming to provide superior sales and service to local drivers.
