Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.
Job Description• Exceptional communication and customer handling skills
• Experience working with ticketing system.
• Strong analytical skills and quality conscious
• Should resolve technical problem (over a phone/Chat or remote systems support)
• Basic Understanding of Windows XP/Win 7.
• Basic Understanding of Email configuration and support on MS office tools.
• VPN troubleshooting and Incident Management.
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
QualificationsANY
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Exceptional communication and customer handling skills
- Experience working with ticketing system
- Strong analytical skills and quality conscious
- Basic Understanding of Windows XP/Windows 7
- Basic Understanding of Email configuration and MS Office tools
- VPN troubleshooting and Incident Management
What We Do
Blackapple Solutions LLC (BSL) with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission of becoming an internationally renowned Systems Integration Company. Headquartered at USA. BSL also operates from its global presence at USA. BSL provides technology services that address the complex business needs of its clients. Through a unique combination of domain knowledge and engineering expertise, BSL helps meet the strategic goals of companies ranging from early-stage ventures to Global 1000 market leaders. BSL´ proven methodology combines specialized technical skills to ensure quality, security, and control in distributed development environments. BSL delivers complete business solutions to enterprises worldwide. Our service offerings combine the state-of-the-art technology and the best practices with the best of breed professionals. In essence, we provide the best return on investment (ROI) to our customers. Our development capabilities and partnerships with the leading technology companies give us an edge in expertise and ability to deliver enterprise class technology solutions in all the relevant areas of our business groups core IT, core ERP and core Engineering.
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