Help Desk Specialist

Reposted 2 Days Ago
Be an Early Applicant
Radnor, PA, USA
In-Office
Entry level
Information Technology • Software • Consulting
The Role
The Help Desk Specialist provides IT service desk support, assisting end users with hardware, software, and account issues while ensuring excellent customer service.
Summary Generated by Built In
Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

MUST HAVE:

  • Previous IT Service Desk experience including:
  • Experience investigating and supporting end user technology including hardware, printers, phones, and software
  • Active Directory experience including password reset and basic user and security administration
  • Experience with laptop reimaging
  • Proficient in Microsoft Office applications including MS Outlook
  • Excellent communication and strong customer service skills

Additional Information

Best Regards,

Amrit Lal

Skills Required

  • Previous IT Service Desk experience
  • Experience investigating and supporting end user technology
  • Active Directory experience including password reset and user/security administration
  • Experience with laptop reimaging
  • Proficient in Microsoft Office applications including MS Outlook
  • Excellent communication and strong customer service skills
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The Company
HQ: Cary, NC
55 Employees

What We Do

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients. Specialties-- At Arete Technologies, Inc., our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

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