Help Desk Engineer

Posted 23 Days Ago
Be an Early Applicant
Twickenham, Richmond, Greater London, England, GBR
In-Office
Junior
Cloud • Information Technology • Cybersecurity
The Role
Provide technical help desk support with a strong customer focus in a cloud consultancy. Configure and administer Microsoft Server, Active Directory, and Group Policy, including creating users and explaining policy usage. The role offers training and career progression toward IT consulting or technical architecture.
Summary Generated by Built In
Job Description

Seeking Help Desk Engineer

Benefits: 

  • No 2 days will be the same
  • Lots of assistance in getting accredited with Microsoft, VMware etc
  • Career progression
  • Free breakfast and lunch
  • Healthcare
  • Pension
  • Laptop
  • Mobile
  • Cycle to work scheme
  • Opportunity to work with some really talented people. 

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support

Dynamic, fast moving cloud based consultancy are looking for a bit of a star who they can develop into an IT Consultant /Technical Architect in the long term as long as you show promise. 

Must have an excellent customer focus.

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support

To qualify at the more junior level, you will have one year plus experience in a technical support / helpdesk role working with Microsoft Server including Active Directory and Group Policy configuration. Someone to at least know what Active Directory is, be able to set up a new user and also understand what Group Policy is used for. 

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support

Apply today and we will be in touch!

Skills Required

  • At least one year of experience in a technical support or help desk role
  • Experience working with Microsoft Server
  • Knowledge of Active Directory, including setting up new users
  • Understanding of Group Policy and its purpose
  • Excellent customer focus
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The Company
6 Employees
Year Founded: 2008

What We Do

Extech 2000 Limited is a UK provider of business IT support and Microsoft solutions. It helps organizations with 2–200+ seats through proactive IT strategy, device support, cloud services, Microsoft 365 and Azure optimization, cybersecurity, document management, broadband, and VoIP telephony. Its broader offering includes computer products, support services, and recruitment for IT and engineering roles through permanent and contract placements.

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